Seasonal Retail Sales Associate, Southcenter

Macy's•Tukwila, WA

1d•Onsite

About The Position

As a Seasonal Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create memorable holiday shopping experiences. You learn about customers’ needs, offer personalized recommendations, connect them with appropriate products and services, and use product knowledge and customer engagement to achieve sales goals and build loyalty. The role focuses on selling and customer service, not just cashiering, and also includes helping keep the shopping space clean, organized, and inviting. At the start of the day, colleagues prepare the sales floor, review sales goals, learn about new arrivals, top sellers, trends, and promotions, and get ready to engage customers. During the day, they maintain merchandise and the sales floor, support customer transactions, share loyalty program benefits, and work with teammates to deliver individual and store results. Seasonal colleagues are typically scheduled for 10–20 hours per week; hours depend on business needs and colleague availability.

Requirements

Flexible availability, including days, evenings, weekends, and holidays.
Regular, dependable attendance and punctuality.
Ability to communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability and willingness to meet daily sales goal challenges.
Enjoy meeting people, learning about them, and sharing information.
Resourcefulness and eagerness to start a new venture, with ability to adapt to changing priorities.
Ability to work independently and contribute to a team.
Comfort using electronic devices.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers.

Responsibilities

Welcome customers and build friendly, personal relationships through attentive engagement.
Understand customer needs and provide personalized product and service recommendations.
Work toward daily sales goals and contribute to individual and store performance.
Learn about new arrivals, top-selling items, trends, and promotions to educate customers and sell confidently.
Keep the sales floor clean, organized, and ready for customers.
Merchandise new receipts and help maintain a shoppable space.
Process damages, testers, and selected merchandise for return to vendors.
Update signs and pricing and support merchandise moves as needed.
Share loyalty program benefits, ensure customers have what they need, and close interactions with a sincere thank-you.
Support teammates with honesty, care, and collaboration.
Use computers, handheld equipment, and cash registers to perform job functions and process transactions.

Benefits

Competitive pay and benefits.
Comprehensive health and wellness coverage.
401(k) match.
Paid time off.
Eight paid holidays.
Continuous learning and leadership development.
Colleague Resource Groups.
Volunteer opportunities.
Merchandise discounts.
Performance-based incentives.
Annual merit review.
Employee Assistance Program with mental health counseling and legal and financial advice.