About The Position

As a Seasonal Fragrance Sales Support colleague, you will help create a warm, inviting customer experience in the fragrance department. You will keep the department stocked and beautifully merchandised while supporting the sales team both on the sales floor and behind the scenes. The role combines customer service and operational support, including preparing products, restocking displays, assisting with transactions, and keeping the space ready for customers during the busy season. You will help customers feel welcome and build relationships through friendly, personal conversations. You will also stay informed about sales goals, new arrivals, top-selling items, trends, and promotions. Seasonal colleagues are typically scheduled to work 10–20 hours per week; hours depend on business needs and colleague availability. The role requires flexible availability for various shifts, including nights, weekends, and holidays.

Requirements

  • Flexible availability for days, evenings, weekends, and holidays, with dependable attendance and punctuality.
  • Ability to communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Ability to meet daily sales goal challenges.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness, adaptability to changing priorities, and ability to work independently and as part of a team.
  • Ability to talk, lift, move, stand, reach, stoop, kneel, crouch, and climb ladders as required.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

  • Help maintain a clean, organized, fully stocked, and shoppable fragrance department.
  • Prepare products and restock displays; merchandise new receipts and support merchandise moves.
  • Process damages, testers, and select merchandise for return to vendors.
  • Update signs and pricing.
  • Welcome and assist customers, build relationships, share product information, and support sales.
  • Assist with transactions and share the benefits of the Loyalty program.
  • Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
  • Collaborate with colleagues and contribute to individual and store results.

Benefits

  • Competitive pay and benefits
  • Health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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