Retail Sales Associate at Independence

Ohio Valley Goodwill Industries Rehabilitation Center, Inc.•Independence, KY

11h•$0 - $13•Onsite

About The Position

Ohio Valley Goodwill Industries is hiring a Retail Sales Associate for its Independence location. The role provides excellent customer service as a first point of contact for retail customers and maintains the sales floor for an enjoyable and safe shopping experience. The associate works with team members in a fast-paced environment to prepare merchandise for sale and display, and provides operational support to the management team. The position has no supervisory responsibilities.

Requirements

Ability to work a flexible schedule in support of store opening, production, and closing operations.
Ability to communicate effectively in English with customers and Ohio Valley Goodwill Industries associates.
Excellent verbal communication, active listening, sales, and customer service skills.
Ability to anticipate customers’ needs.
Ability to process information and merchandise through a computer system and point-of-sale register, and to use a calculator.
Basic math and cash-handling skills, including counting and giving change and maintaining an accurate register with or without a calculator.
Ability to work in a non-climate-controlled environment.
Ability to sit, stand, walk, bend, stoop, kneel, and twist for up to 8 hours.
Ability to frequently lift up to 35 pounds.
Ability to talk, hear, and use hands and fingers to operate a computer and telephone.
Close vision ability required for computer work.
Regular, predictable attendance as business demands dictate.

Responsibilities

Provide professional, friendly, and courteous service to customers in the store, outside the store, and over the phone.
Process sales transactions accurately at the point-of-sale system.
Work a flexible schedule supporting store opening, production, and closing operations, including weekends and holidays.
Maintain knowledge of merchandise and respond to customer questions courteously and promptly.
Maintain dressing room standards.
Maintain sales floor presentation and inform management when products need to be added or removed.
Keep the register area orderly and clean.
Execute store security procedures.
Communicate store messages using the paging system.
Perform housekeeping as needed, including sweeping, mopping, vacuuming, wiping shelves, and dusting restrooms and dressing rooms.
Assist donors and customers outside retail locations, greet donors, receive donations, and provide donation receipts.
Communicate the organization’s mission and vision to donors and customers when requesting monetary donations at the point of sale.
Perform other duties as assigned.