Seasonal Retail Sales Associate, Visalia

Macy's•Visalia, CA
•Onsite

About The Position

As a Seasonal Retail Selling Colleague at Macy’s, you combine results-focused selling with genuine hospitality to create memorable holiday shopping experiences. You learn what customers need, provide personalized recommendations, and connect them with appropriate products and services. Through customer engagement and effective selling behaviors, you work toward sales goals, build trust, and encourage customer loyalty. The role is more than cashiering and includes helping keep the shopping space clean, organized, and inviting. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals, top-selling items, trends, and promotions, and ensuring the sales floor is ready for customers. During the day, they welcome customers, build personal connections, maintain a shoppable space, merchandise new receipts, process damages and selected returns to vendors, update signs and pricing, and support merchandise moves. They share loyalty program benefits, help customers complete their visits, and collaborate with colleagues to serve customers and meet individual and store goals. Seasonal colleagues are typically scheduled for 10–20 hours per week. Hours depend on business needs and colleague availability.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Ability to meet daily sales goal challenges.
  • Enjoy meeting people, learning about them, and sharing information.
  • Be resourceful, eager to start a new venture, and adaptable to changing priorities.
  • Ability to work independently and contribute to team dynamics.
  • Ability to use electronic devices.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

  • Engage customers, understand their needs, and provide personalized product and service recommendations.
  • Use effective selling behaviors and customer engagement to work toward daily sales goals and store results.
  • Welcome customers and build friendly, personal relationships that encourage repeat visits.
  • Review sales goals, new arrivals, top-selling items, trends, and promotions to prepare for customer interactions.
  • Keep the sales floor clean, organized, and ready for customers.
  • Maintain a shoppable space by merchandising new receipts, processing damages and selected merchandise returns to vendors, updating signs and pricing, and supporting merchandise moves.
  • Share loyalty program benefits, make sure customers have what they need, and thank them at the end of their visit.
  • Support teammates with honesty, care, and collaboration, and learn from colleagues to improve service and results.

Benefits

  • Competitive pay and benefits
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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