Retail Sales Associate, Colonie Center - Part Time

Macy's•Albany, NY
•$17 - $20•Onsite

About The Position

As a Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create standout shopping experiences. You learn customers’ needs, provide personalized recommendations, and connect them with appropriate products and services. Through customer engagement, product knowledge, and smart selling behaviors, you work toward sales goals, build trust, and inspire customer loyalty. You also help maintain a clean, organized, and inviting shopping space. The role includes preparing the sales floor, reviewing sales goals and product information, greeting and engaging customers, maintaining the sales floor and fitting rooms, updating signs and pricing, supporting merchandise moves, sharing loyalty-program benefits, and collaborating with colleagues. Part-time colleagues are typically scheduled 12–24 hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability.

Requirements

  • Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Ability to communicate effectively with customers, co-workers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Ability and willingness to meet daily sales-goal challenges.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness and adaptability to changing priorities.
  • Ability to work independently and as part of a team.
  • Comfort using electronic devices.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Ability to frequently use computers and other technology, including handheld equipment and a cash register.

Responsibilities

  • Review sales goals, new arrivals, top-selling items, trends, and promotions to prepare for customer interactions.
  • Welcome customers and build relationships through friendly, personalized conversations.
  • Understand customer needs and provide product and service recommendations.
  • Work toward sales goals through customer engagement and effective selling behaviors.
  • Keep the sales floor and fitting rooms clean, organized, and shoppable.
  • Update signs and pricing and support merchandise moves as needed.
  • Share loyalty-program benefits, ensure customers have what they need, and thank them for their purchases.
  • Collaborate with and support colleagues to serve customers and the community.
  • Use electronic devices and process register transactions as needed.

Benefits

  • Competitive pay
  • Health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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