Retail Sales Associate, Friendly Center - Part Time
About The Position
As a Retail Selling Colleague at Macy’s, you combine results-driven selling with genuine hospitality to create memorable shopping experiences. You learn what customers need, make personalized recommendations, and connect them with suitable products and services. You build trust, meet sales goals, and encourage customer loyalty through engagement, product knowledge, and attentive service. You also help keep the sales floor and fitting rooms clean, organized, and inviting. Colleagues review sales goals, learn about new products, popular items, trends, and promotions, and engage customers with friendly, personal conversations. They recover the sales floor and fitting rooms, update signs and pricing, support merchandise moves, share loyalty program benefits, and thank customers. The role involves collaborating with teammates, improving skills, and contributing to individual and store results. This is a part-time role. Part-time colleagues are typically scheduled 12–24 hours per week, depending on business needs and availability. Schedules include weekend shifts. Flexible availability is required, including days, evenings, weekends, and holidays.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to meet daily sales goal challenges.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness, eagerness to start a new venture, and ability to adapt to changing priorities.
- Ability to work independently and contribute to team dynamics.
- Comfort using electronic devices.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.
Responsibilities
- Engage customers, understand their needs, and provide personalized product and service recommendations.
- Use product knowledge, hospitality, and selling behaviors to achieve sales goals and build customer loyalty.
- Welcome customers and create friendly, personal conversations.
- Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
- Keep the sales floor and fitting rooms clean, organized, recovered, and ready for customers.
- Update signs and pricing and support merchandise moves as needed.
- Share loyalty program benefits, ensure customers have what they need, and provide a sincere thank-you.
- Collaborate with colleagues and contribute to individual and store results.
Benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
