Seasonal Retail Sales Associate, Friendly Center

Macy's•Greensboro, NC
•Onsite

About The Position

As a Seasonal Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create memorable holiday shopping experiences. You learn about customers’ needs, offer personalized recommendations, connect them with products and services, and work toward sales goals through customer engagement and effective selling behaviors. You help keep the shopping space clean, organized, and inviting, and contribute to a welcoming, collaborative team environment. Seasonal colleagues are typically scheduled to work 10–20 hours per week; hours depend on business needs and colleague availability.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness and willingness to adapt to changing priorities.
  • Ability to work independently and contribute to a team.
  • Ability to use electronic devices.

Responsibilities

  • Welcome customers and engage them in friendly, personal conversations to build relationships and encourage repeat visits.
  • Understand customer needs and provide personalized product recommendations and information about products and services.
  • Work toward daily sales goals and support individual and store results through customer engagement and selling behaviors.
  • Review sales goals, learn about new arrivals and top-selling items, and stay informed about trends and promotions.
  • Keep the sales floor clean, organized, and prepared for customers.
  • Merchandise new receipts; process damages, testers, and selected merchandise returns to vendors; update signs and pricing; and support merchandise moves.
  • Share loyalty program benefits, ensure customers have what they need, thank them sincerely, and provide attentive checkout and package assistance.
  • Support colleagues with honesty, care, and collaboration, and learn from others to improve service and results.

Benefits

  • Competitive pay and benefits
  • Health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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