Retail Sales Associate, Colonie Center - Part Time

Macy's•Village of Colonie, NY
•$17 - $20

About The Position

As a Retail Selling Colleague, you combine results-focused selling with genuine hospitality to create standout shopping experiences. You learn what customers need, offer personalized recommendations, and connect them with appropriate products and services. Through warmth, product knowledge, and a personal approach, you help make visits memorable, build trust, meet sales targets, and inspire customer loyalty. The role also involves keeping the shopping space clean, organized, and inviting. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals and popular items, and staying informed about trends and promotions. They welcome customers, build relationships through friendly conversations, and maintain the sales floor and fitting rooms by recovering merchandise, updating signs and pricing, and assisting with merchandise moves. They share loyalty program benefits, ensure customers have what they need, and collaborate with teammates to support customers and communities. This is a part-time role. Part-time colleagues are typically scheduled 12–24 hours per week, depending on business needs and availability. All schedules include weekend shifts. Flexible availability for days, evenings, weekends, and holidays is required.

Requirements

  • Flexible availability for days, evenings, weekends, and holidays, with dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Ability to work toward daily sales goals.
  • Enjoyment of meeting people, learning about them, and sharing information.
  • Resourcefulness and ability to adapt to changing priorities.
  • Ability to work independently and contribute to a team.
  • Comfort using electronic devices.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers.

Responsibilities

  • Create welcoming, personalized customer experiences and build customer relationships.
  • Understand customer needs and recommend relevant products and services.
  • Drive sales performance, meet sales goals, and use effective selling behaviors.
  • Review sales goals and stay informed about new arrivals, best-selling items, trends, and promotions.
  • Keep the sales floor and fitting rooms clean, organized, recovered, and ready for customers.
  • Update signs and pricing and support merchandise moves as needed.
  • Share loyalty program benefits, ensure customers have what they need, and thank them for their visit.
  • Collaborate with colleagues to support customers and the community.
  • Use electronic devices and process register transactions.

Benefits

  • Competitive pay and benefits
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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