Retail Sales Associate - Womens Shoes, Downey Stonewood Center - Full Time
About The Position
As a Retail Selling Colleague in Women's Shoes, you combine results-focused selling with genuine hospitality to create a standout shopping experience. You learn about each customer's needs, offer personalized recommendations, and connect customers with appropriate products and services. Through customer engagement, product knowledge, and smart selling behaviors, you work toward sales goals, build trust, and encourage customer loyalty. The position also involves keeping the shopping area clean, organized, and inviting. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals, top-selling products, trends, and promotions, and ensuring the sales floor is ready for customers. During the day, they welcome customers, build relationships, recover the sales floor and fitting rooms, update signs and pricing, support merchandise moves, share loyalty program benefits, and provide a thoughtful checkout experience. They collaborate with teammates and continually work to improve individual and store results.
Requirements
- Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to meet daily sales goals and engage customers in selling activities.
- Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
- Ability to use electronic devices.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Welcome customers and create friendly, personal interactions that build customer relationships.
- Understand customer needs and provide personalized product and service recommendations.
- Achieve daily sales goals through customer engagement and effective selling behaviors.
- Acquire new customers by opening credit accounts and sharing loyalty program benefits.
- Learn about new arrivals, top-selling products, trends, and promotions to engage, educate, and sell confidently.
- Keep the sales floor and fitting rooms clean, organized, recovered, and shoppable.
- Update signs and pricing and support merchandise moves as needed.
- Complete register transactions and provide a courteous checkout experience, including thanking customers.
- Collaborate with and support teammates to serve customers and the community.
- Review sales goals and work to improve individual and store results.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
