Retail Sales Associate - Womens Shoes, Culver City Center - Full Time

Macy's • Culver City, CA

2d • $18 - $22 • Onsite

About The Position

As a Retail Selling Colleague in the women's shoes department, you combine results-oriented selling with genuine hospitality to create standout shopping experiences. You learn what customers need, make personalized recommendations, connect them with appropriate products and services, and use product knowledge and customer engagement to meet sales goals and build loyalty. The position is centered on customer service and selling, rather than functioning only as a cashier, and also involves maintaining a clean, organized, inviting, and shoppable sales floor and fitting rooms.

Colleagues prepare for each day by reviewing sales goals, learning about new arrivals and top-selling products, and staying current on trends and promotions. They welcome customers, build relationships through friendly conversations, recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They share loyalty program benefits, thank customers, and collaborate with teammates to serve customers and the community and achieve individual and store results.

This is a full-time role. Full-time colleagues are typically scheduled for 30 or more hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability. Flexible availability for days, evenings, weekends, and holidays is required.

Requirements

• Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, co-workers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort communicating and collaborating with customers and colleagues.
• Ability to meet daily sales goals and acquire customers by opening credit accounts and sharing loyalty benefits.
• Enjoy meeting people, learning about them, and sharing information.
• Resourcefulness, adaptability to changing priorities, ability to work independently, and ability to contribute to a team.
• Comfort using electronic devices.
• Ability to talk, lift, move constantly, stand, and reach with arms and hands.
• Ability to stand for at least two consecutive hours and lift at least 25 pounds; ability to stoop, kneel, crouch, climb ladders, and reach above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

• Provide welcoming, personalized customer service and build customer relationships.
• Understand customer needs and recommend appropriate products and services.
• Drive sales performance, meet daily sales goals, and use effective selling behaviors.
• Acquire new customers by opening credit accounts and sharing loyalty program benefits.
• Learn about new arrivals, top-selling items, trends, and promotions.
• Maintain a clean, organized, and shoppable sales floor and fitting rooms by recovering merchandise, updating signs and pricing, and supporting merchandise moves.
• Complete customer transactions using the register and other technology as needed.
• Thank customers and help ensure they have what they need before they leave.
• Collaborate with colleagues to serve customers and communities and achieve individual and store results.

Benefits

• Competitive pay and benefits
• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed