Retail Sales Associate - Womens Shoes, Culver City Center - Full Time

Macy's • Culver City, CA

2d • Onsite

About The Position

As a Retail Selling Colleague in the women’s shoes department, you combine results-focused selling with genuine hospitality to create standout shopping experiences. You learn what customers need, provide personalized recommendations, connect them with products and services, and build trust and loyalty while working toward sales goals. You help maintain a clean, organized, inviting, and shoppable sales floor and fitting rooms. Full-time colleagues are typically scheduled for 30 or more hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability.

Requirements

• Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort communicating and collaborating with customers and colleagues.
• Ability to meet daily sales goal challenges and acquire new customers by opening credit accounts and sharing loyalty benefits.
• Enjoyment of meeting people, learning about them, and sharing information.
• Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
• Comfort using electronic devices, including handheld equipment and cash registers, and processing register transactions.
• Ability to talk, lift, move constantly, stand, and reach with arms and hands.
• Ability to stand for at least two consecutive hours and lift at least 25 pounds.
• Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
• Close vision, color vision, depth perception, and focus adjustment.

Responsibilities

• Welcome customers and create friendly, personal conversations that build customer relationships.
• Understand customer needs and offer personalized recommendations, product information, and relevant services.
• Work toward daily sales goals and acquire new customers by opening credit accounts and sharing loyalty program benefits.
• Stay informed about new arrivals, top-selling products, trends, and promotions.
• Keep the sales floor and fitting rooms clean, organized, recovered, and ready for customers.
• Update signs and pricing and support merchandise moves as needed.
• Complete register transactions and use handheld equipment and other technology to perform job functions.
• Provide a sincere, helpful close to each customer interaction, including thanking customers and ensuring they have what they need.
• Collaborate with and support colleagues with honesty, care, and teamwork.
• Maintain dependable attendance and punctuality and adapt to changing priorities.

Benefits

• Competitive pay and benefits
• Health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed