Spanish Bilingual Retail Sales Associate

Verizon•Hilliard, OH
•$17 - $21•Onsite

About The Position

Verizon is hiring a full-time, Spanish-bilingual Retail Sales Associate to work onsite at a designated retail location. The role focuses on growing sales and delivering exceptional customer service by helping customers identify their needs and recommending complete technology solutions. Associates use communication skills to close sales, build customer relationships, and may contact current Verizon customers by phone or text about products and services. The position also includes ongoing training and development in merchandising and inventory operations, as well as opportunities to engage with the community at Verizon-sponsored off-site events. The role offers a base pay rate of $16.59 per hour for the listed location, with commission-based earnings and the potential to earn more. The posting also describes base pay of $16.00 to $21.00 per hour depending on geography, alongside individual commissions tied to sales performance. The position is scheduled for 40 hours per week. Employees work onsite and must be willing to work evenings, weekends, and holidays, with schedules provided four weeks in advance. Associates may also pick up additional shifts during busy periods.

Requirements

  • High school diploma or GED.
  • At least one year of relevant experience, demonstrated through work experience and/or military experience.
  • Fluency in English and Spanish.
  • Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
  • Willingness to pick up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

  • Experience working in a commission-based environment.
  • Demonstrated sales experience communicating with customers to find solutions.
  • Customer service experience.

Responsibilities

  • Generate retail sales through technology knowledge and exceptional customer service.
  • Identify customer needs by building connections and asking questions.
  • Recommend products and solutions that address customers’ needs.
  • Close sales using effective communication and intuitive technology solutions.
  • Participate in ongoing training and develop skills in merchandising and inventory operations.
  • Contact interested current Verizon customers by outbound calls and text messages to grow the customer base.
  • Engage with the community, including at off-site Verizon-sponsored events, to expand the customer base.

Benefits

  • Medical, dental, and vision coverage.
  • Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
  • Sales recognition programs and incentives, which have included travel, gifts, and other rewards.
  • Five weeks of paid time off, including vacation, holidays, and personal days, as described for the role.
  • Paid parental leave, including eight weeks for eligible new parents and potentially up to 16 weeks for a birthing parent when combined with short-term disability.
  • Up to $8,000 per year in tuition assistance.
  • Discounts of up to 50% on Verizon products and services.
  • Additional discounts on attractions, automotive, travel, and other offerings.
  • Short- and long-term disability insurance.
  • Basic and supplemental life insurance and AD&D insurance.
  • Identity theft protection.
  • Pet insurance.
  • Group home and auto insurance.
  • Up to eight company-paid holidays per year and up to six personal days per year, as described in the general benefits section.
  • Adoption assistance.
  • Potential premium pay such as overtime, shift differential, holiday pay, or allowances, depending on the role.
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