Retail Sales Associate Spanish Bilingual
About The Position
As a full-time, onsite Verizon Retail Sales Associate, you will work with a team in a retail store to generate sales, provide exceptional customer service, and help customers find technology products and services that meet their needs. The role involves asking questions to understand customer needs, recommending solutions, closing sales, and developing knowledge of operational functions such as merchandising and inventory. You may also contact interested Verizon customers by phone or text and participate in Verizon-sponsored off-site community events. English and Spanish bilingual fluency is required. The position is full-time, with 40 scheduled hours per week. The starting base pay rate for the location listed is $18.27 per hour. The posting also describes a base-pay range of $16.00 to $21.00 per hour, plus commission opportunities; total compensation varies by geography, hours worked, and performance. Eligible bilingual employees may receive an additional $3,000 annually after passing a language assessment. Employees must be willing to work evenings, weekends, and holidays and may have opportunities to pick up additional shifts, typically during busy seasons.
Requirements
- High school diploma or GED.
- At least one year of relevant experience, demonstrated through work experience and/or military experience.
- Fluency in English and Spanish.
- Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
- Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.
Nice To Haves
- Experience working in a commission-based environment.
- Demonstrated sales experience communicating with customers to find solutions.
- Customer service experience.
Responsibilities
- Generate retail sales by using technology knowledge and customer service to expand the Verizon network.
- Discover customers’ needs by building connections and asking questions.
- Recommend products and solutions to provide customers with complete sales solutions.
- Close sales through effective communication and intuitive technology solutions.
- Develop skills through ongoing training in operational functions, merchandising, and inventory.
- Place outbound calls and send text messages to current Verizon customers interested in Verizon products and services.
- Engage with the community at off-site Verizon-sponsored events to expand the customer base.
Benefits
- Medical, dental, and vision coverage.
- Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
- Sales recognition programs and incentives, which have included travel, gifts, and other awards.
- Five weeks of paid time off, including vacation, holidays, and personal days.
- Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
- Up to $8,000 per year in tuition assistance.
- Discounts up to 50% on Verizon products and services.
- Additional employee discounts on attractions, automotive, travel, and more.
- Short- and long-term disability insurance.
- Basic and supplemental life insurance and AD&D insurance.
- Identity theft protection.
- Pet insurance.
- Group home and auto insurance.
- Up to eight company-paid holidays per year.
- Up to six personal days per year.
- Adoption assistance.
- Potential premium pay, including overtime, shift differential, holiday pay, and allowances, depending on the role.
- New hires receive up to 15 days of vacation per year, with vacation increasing with additional service.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
