Bilingual Spanish - Retail Sales Associate

My Wireless•Poway, CA
•Onsite

About The Position

My Wireless, an AT&T Authorized National Retailer, is seeking driven, dynamic, and coachable individuals to join its retail team. The Retail Sales Associate provides customers with a strong retail experience and technology solutions by presenting AT&T products and services, helping customers make purchasing decisions, and guiding them through the buying process. The role includes meeting individual performance goals and AT&T standards, developing sales skills through training, supporting a clean and welcoming store, working collaboratively to achieve team goals, and participating in marketing activities. Successful associates may be eligible for new opportunities, financial rewards, and paths toward the management team. The position requires flexible availability, including evenings, weekends, and holidays, and involves substantial standing and walking in a retail environment.

Requirements

  • Experience in retail or a customer-facing sales environment.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
  • Highly effective communication and interpersonal skills.
  • At least 18 years of age and legally eligible to work in the United States.
  • High school diploma or equivalent.
  • Ability to meet the physical demands of the position, with or without reasonable accommodation, including prolonged standing and walking, occasional lifting and moving of objects up to 10 pounds, frequent reaching, and handling merchandise and display materials with dexterity.
  • Ability to work with small parts in mobile phones and look at a computer screen for prolonged periods; eyeglasses or contact lenses may be used.

Nice To Haves

  • Bilingual ability, which may depend on the location.
  • Experience prospecting through outbound calls.

Responsibilities

  • Engage with customers and educate them about available AT&T products and services.
  • Guide customers through the buying process and help them make purchasing decisions through outstanding customer service.
  • Meet and exceed personal performance goals and AT&T standards of performance.
  • Participate in training and develop skills for sales success and potential advancement to the management team.
  • Maintain a fun, clean, and engaging work environment for customers and team members.
  • Work collaboratively with team members to exceed individual and team goals.
  • Participate in marketing activities designed to maximize daily selling opportunities.

Benefits

  • Strong base pay with a commission and bonus schedule.
  • Uncapped commission program when meeting or exceeding sales goals.
  • Ongoing paid training.
  • Career paths and growth potential.
  • Medical coverage.
  • Dental coverage.
  • Vision coverage.
  • Life insurance.
  • 401(k) retirement program.
  • Paid vacation time.
  • Total Pet Plan and pet insurance.
  • Employee Assistance Program.
  • Discounts on devices and AT&T service plans.
  • Welcome kit including two AT&T work shirts and personal protective equipment.
  • Sales contests and incentives for achieving key AT&T initiatives.
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