Retail Sales Associate Spanish Bilingual

Verizon•Santa Monica, CA

11d•Onsite

About The Position

Verizon is hiring a full-time, Spanish-bilingual Retail Sales Associate for an onsite retail location. The role focuses on helping customers identify their needs and recommending technology products and services through attentive customer service and effective sales communication. Associates also develop skills in merchandising and inventory, may contact interested current customers by phone or text, and may participate in Verizon-sponsored events in the community. The position offers a starting base pay rate of $18.27 per hour for the location listed in the requisition, with individual commissions and the potential to earn more based on sales performance. The posting also advertises a $2,500 sign-on bonus, subject to award terms and conditions. Eligible bilingual speakers may receive an additional $3,000 annually after passing a language assessment. Scheduled weekly hours are 40. Employees must be willing to work evenings, weekends, and holidays, and may be asked to pick up additional shifts during busy periods.

Requirements

High school diploma or GED.
One or more years of relevant experience, demonstrated through work experience and/or military experience.
Fluency in both English and Spanish.
Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

Experience working in a commission-based environment.
Demonstrated sales experience communicating with customers to find solutions.
Customer service experience.

Responsibilities

Generate retail sales by using technology knowledge and customer service to expand the Verizon network.
Understand customer needs by building connections and asking appropriate questions.
Present product insights and solution recommendations to provide complete sales solutions.
Close sales by communicating effectively and offering simple, intuitive technology solutions.
Develop skills through ongoing training and work across operational functions, including merchandising and inventory.
Contact interested current Verizon customers by phone or text to grow the customer base.
Engage with the community at off-site Verizon-sponsored events to expand the customer base.

Benefits

A $2,500 sign-on bonus, subject to the terms and conditions of the award.
Potential for individual-based commissions; the posting describes up to $18,000 annually for meeting sales goals and additional commission potential for top performers.
Eligible bilingual speakers may receive an additional $3,000 annually after passing a language assessment.
Medical, dental, and vision coverage.
Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
Sales recognition programs with possible travel, gifts, and other incentives.
Five weeks of paid time off, including vacation, holidays, and personal days.
Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
Up to $8,000 per year in tuition assistance.
Discounts of up to 50% on Verizon products and services.
Additional employee discounts on attractions, automotive, travel, and more.
Short- and long-term disability insurance, basic and supplemental life insurance, AD&D insurance, identity theft protection, pet insurance, and group home and auto insurance.
Up to eight company-paid holidays and up to six personal days per year.
Adoption assistance.
Newly hired employees receive up to 15 vacation days per year, increasing with additional service.
Potential premium pay, including overtime, shift differential, holiday pay, and allowances, depending on the role.