Retail Sales Associate Spanish Bilingual

Verizon•Chicago, IL
•$16 - $21•Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a retail team to drive sales and help customers find technology products and services that meet their needs. You will build customer connections, ask questions to understand their needs, recommend complete solutions, and close sales using clear communication. The role also involves ongoing training and development in store operations, merchandising, and inventory. You may grow your customer base through outbound calls and text messages to interested Verizon customers, and by engaging with the community at off-site Verizon-sponsored events. This is an onsite, worksite-based role with 40 scheduled hours per week. Evening, weekend, and holiday availability is required; schedules are provided four weeks in advance. Employees may have opportunities to pick up additional shifts during busy periods. The position is commission-based. The posting lists base pay of $16.00 to $21.00 per hour, plus commissions tied to sales performance. For the Illinois locations listed, the starting base pay rate is $18.27 per hour. Compensation varies by geography, hours worked, and performance. Bilingual fluency in English and Spanish is required.

Requirements

  • High school diploma or GED.
  • One or more years of relevant experience, demonstrated through work experience and/or military experience.
  • Fluency in English and Spanish.
  • Willingness to work evenings, weekends, and holidays.
  • Openness to pick up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

  • Experience working in a commission-based environment.
  • Demonstrated sales experience communicating with customers to find solutions.
  • Customer service experience.

Responsibilities

  • Generate retail sales by using technology knowledge and customer service to expand the Verizon network.
  • Learn and uncover customers’ needs by building connections and asking questions.
  • Recommend products and solutions that provide customers with a complete sales solution.
  • Close sales by communicating effectively and providing intuitive technology solutions.
  • Develop knowledge of store operations, merchandising, and inventory through ongoing training.
  • Contact interested Verizon customers by outbound calls and text messages to grow the customer base.
  • Engage with the community at off-site Verizon-sponsored events to expand the customer base.

Benefits

  • Medical, dental, and vision benefits.
  • Verizon 401(k) plan with matching contributions up to 6% of eligible contributions.
  • Sales recognition programs and incentives, which have included travel, gifts, and other rewards.
  • Five weeks of paid time off, including vacation, holidays, and personal days.
  • Paid parental leave for eligible new parents; the posting states eight weeks, potentially up to 16 weeks for a birthing parent when paired with short-term disability.
  • Tuition assistance of up to $8,000 per year.
  • Discounts of up to 50% on Verizon products and services.
  • Additional employee discounts on attractions, automotive, travel, and other offerings.
  • Short- and long-term disability insurance.
  • Basic and supplemental life insurance and AD&D insurance.
  • Identity theft protection.
  • Pet insurance.
  • Group home and auto insurance.
  • Up to eight company-paid holidays per year.
  • Up to six personal days per year.
  • Adoption assistance.
  • Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.
  • New hires receive up to 15 vacation days per year, increasing with additional service.
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