Retail Sales Associate - Golf Clubs

PGA Tour Superstore • Indianapolis, IN

2d • $15 - $17

About The Position

The Hard Goods Associate engages Customers in the Hard Goods areas—including Simulators, Putting Green, Club Repair, and Accessories—to drive sales and enhance the Customer experience. The role includes assisting with front-end operations such as returns, exchanges, and promotions; maintaining merchandise presentation and operational areas; demonstrating golf-club product knowledge; and assisting with customer fittings. Exceptional Customer service and collaboration with team members are central to the position.

Requirements

• High school diploma or equivalent.
• Strong listening and interpersonal skills.
• Good verbal and written communication skills, including the ability to communicate cross-functionally.
• Basic computer skills and working knowledge of Microsoft Office Suite.
• Ability to organize multiple priorities to meet deadlines and objectives.
• Ability to learn business acumen with appropriate training.
• Strong self-accountability and a proactive drive for results.
• Ability to stand for extended periods, climb up and down a ladder, move throughout the store, and lift a 30 lb. box overhead.
• Flexible availability, including nights, weekends, and holidays.

Nice To Haves

• Retail sales, customer service, or similar experience.

Responsibilities

• Engage Customers in Hard Goods areas and provide world-class service that builds lasting relationships.
• Maintain working knowledge of front-end operations, including returns, exchanges, gift cards, lesson redemptions, loyalty awards, discounts, promotions, and coupons, and assist as needed.
• Maintain merchandise presentation and stock levels in the Simulators, Putting Green, and Accessories areas.
• Keep Hard Goods areas, equipment, and supplies clean, presentable, and operational.
• Demonstrate knowledge of golf clubs and explain their features, benefits, and differences to Customers.
• Perform customer fittings using PGA TOUR Superstore-trained fitting techniques.
• Assist Customers with club fitting, including selecting shafts, grips, and specifications.
• Follow ethical conduct, safety, and compliance practices across departments.
• Stay informed about merchandising promotions and marketing events and maintain the merchandising presence throughout each promotion.
• Promote and educate Customers about products and services.
• Provide the Sales and Service Manager with feedback on operational and merchandising opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED