Retail Sales Associate - Womens Shoes, North East - Full Time
About The Position
As a Retail Selling Colleague in women's shoes, you combine results-driven selling with genuine hospitality to create personalized customer experiences. You learn what customers need, recommend suitable products and services, use product knowledge to build trust, meet sales goals, and inspire customer loyalty. The role also involves keeping the shopping area clean, organized, and inviting. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals, top-selling items, trends, and promotions, and ensuring the sales floor is ready for customers. During the day, they engage customers in friendly conversations, maintain the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They share loyalty program benefits, help customers complete their shopping, and collaborate with teammates to deliver individual and store results. Full-time colleagues are typically scheduled for 30 or more hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability.
Requirements
- Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to work independently and as part of a team, adapt to changing priorities, and use resourcefulness.
- Comfort using electronic devices.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers.
Responsibilities
- Engage customers warmly, understand their needs, and provide personalized product and service recommendations.
- Build customer relationships and loyalty through genuine hospitality, product knowledge, and effective selling.
- Work toward daily sales goals and acquire new customers by opening credit accounts and sharing loyalty program benefits.
- Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
- Keep the sales floor and fitting rooms clean, organized, and shoppable; recover merchandise, update signs and pricing, and support merchandise moves.
- Help customers complete their purchases and provide a sincere, courteous farewell.
- Collaborate with colleagues and support one another to achieve individual and store results.
- Use electronic devices, computers, handheld equipment, and cash registers to perform job functions and process transactions.
Benefits
- Competitive pay
- Health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
