Retail Sales Associate, Northshore - Part Time

Macy's•Peabody, MA
•$17 - $21•Onsite

About The Position

As a Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create standout shopping experiences. You learn what customers need, offer personalized recommendations, and connect them with relevant products and services. Through customer engagement and smart selling behaviors, you work toward sales goals, build trust, and inspire customer loyalty. You also help maintain a clean, organized, and inviting shopping space. The role involves welcoming and assisting customers on the sales floor and in fitting rooms, sharing product and loyalty-program knowledge, and helping customers complete purchases. Colleagues collaborate with teammates, keep informed about new arrivals, trends, promotions, and sales goals, and contribute to individual and store results. This is a part-time position. Part-time colleagues are typically scheduled 12–24 hours per week; schedules include weekend shifts, and hours depend on business needs and colleague availability.

Requirements

  • No education or experience is required.
  • Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Ability to handle electronic devices.
  • Ability to work independently and as part of a team, adapt to changing priorities, and engage comfortably with people.
  • Ability to stand or walk around the store or department for at least two consecutive hours.
  • Ability to lift and move items weighing up to 30 pounds.

Responsibilities

  • Greet customers warmly and build genuine connections that support a positive shopping experience.
  • Ask questions to identify customer needs and recommend relevant products, new arrivals, and additional items.
  • Offer options and solutions to help customers complete purchases.
  • Close out the shopping experience by celebrating purchases and thanking customers.
  • Learn and use knowledge of store products, services, loyalty programs, and sales systems to assist customers and suggest additional items.
  • Maintain department recovery standards, including the selling floor and fitting rooms.
  • Present merchandise effectively, ensure pricing accuracy, and process markdowns accurately and promptly.
  • Collaborate with colleagues and foster an accepting, respectful environment.
  • Review sales goals and stay informed about new arrivals, best-selling items, trends, promotions, and training.
  • Use point-of-sale technology and applications to support selling and customer orders.

Benefits

  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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