Retail Sales Associate, Flushing - Full Time

Macy's•New York, NY
•$17 - $21

About The Position

As a Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create standout shopping experiences. You learn about customers’ needs, provide personalized recommendations, connect them with suitable products and services, and use product knowledge and customer engagement to achieve sales goals and inspire loyalty. The role includes assisting customers on the sales floor and in fitting rooms, sharing Loyalty program benefits, and helping maintain a clean, organized, inviting, and shoppable store environment. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals and best sellers, and staying informed about trends and promotions. Throughout the day, they build customer relationships, recover sales floors and fitting rooms, update signs and pricing, and support merchandise moves. They collaborate with teammates and work to improve individual and store results. Full-time colleagues are typically scheduled for 30 or more hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays, with dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, co-workers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Ability to meet daily sales goal challenges.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness and willingness to adapt to changing priorities.
  • Ability to work independently and contribute to a team.
  • Comfort using electronic devices.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

  • Welcome customers and create friendly, personal conversations that build customer relationships.
  • Understand customers’ needs and offer personalized product and service recommendations.
  • Use product knowledge, customer engagement, and smart selling behaviors to achieve sales goals.
  • Share information about new arrivals, top-selling items, trends, promotions, and Loyalty program benefits.
  • Maintain a clean, organized, and shoppable sales floor and fitting rooms.
  • Recover the floor and fitting rooms, update signs and pricing, and support merchandise moves.
  • Complete customer transactions and provide a warm, memorable checkout experience.
  • Support colleagues with honesty, care, and collaboration.
  • Learn from colleagues and strive to improve individual and store results.

Benefits

  • Competitive pay
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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