Retail Sales Associate - Womens Shoes, Flushing - Part Time

Macy's•New York, NY
•$17 - $21•Onsite

About The Position

As a Retail Selling Colleague in the women’s shoes department, you combine results-oriented selling with genuine hospitality to create standout shopping experiences. You understand customers’ needs, make personalized recommendations, connect them with products and services, and use product knowledge and a personal approach to build trust, meet sales goals, and inspire loyalty. The role involves more than cashiering: customer service, sales, teamwork, and maintaining a clean, organized, inviting shopping space are central to the work. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals, top-selling items, trends, and promotions, and ensuring the sales floor is ready for customers. During the day, they engage customers in friendly conversations, maintain the sales floor and fitting rooms, update signs and pricing, support merchandise moves, share loyalty program benefits, and help customers complete their purchases. They collaborate with teammates, strive to improve, and contribute to individual and store results. The position is part-time. Part-time colleagues are typically scheduled 12–24 hours per week, with hours dependent on business needs and colleague availability. Schedules include weekend shifts; availability for days, evenings, weekends, and holidays is required.

Requirements

  • Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, co-workers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Ability to work independently, contribute to a team, and adapt to changing priorities.
  • Ability to use electronic devices.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

  • Deliver personalized customer service and product recommendations through genuine hospitality and customer engagement.
  • Drive sales performance by meeting daily sales goals and using smart selling behaviors.
  • Acquire new customers by opening credit accounts and sharing loyalty program benefits.
  • Prepare for shifts by reviewing sales goals, new arrivals, top-selling items, trends, and promotions.
  • Keep the sales floor and fitting rooms clean, organized, recovered, and ready for customers.
  • Update signs and pricing and support merchandise moves as needed.
  • Help customers complete purchases and provide a sincere, positive closing experience.
  • Collaborate with colleagues and contribute to individual and store results.

Benefits

  • Competitive pay
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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