Retail Sales Associate FT

US Foods•Roanoke, VA

5d•$13 - $21•Onsite

About The Position

The CHEF’STORE Sales Associate supports an excellent customer experience and promotes the US Foods strategy, “Great Food, Made Easy,” while exemplifying the company’s cultural beliefs. The associate may work as a cashier, stocker, or in customer courtesy, and may be assigned to different departments according to customer and business needs. Duties can include checkout and customer assistance; work in Meat/Frozen, Produce/Dairy, or Dry Goods/Culinary Equipment & Supply; stocking and rotating products; and assisting with vendor fairs, sales floor resets, and inventory processes. The position is based in a public-facing retail store. Work may involve exposure to outdoor weather and temperatures ranging from -10 to 85 degrees, and may require use of a ladder or work on an elevated surface. Work in freezers and coolers is required. The listed starting rate is $16.49 per hour; the expected base rate range is $13–$21 per hour. Overtime compensation may also be available.

Requirements

At least 6–12 months of retail cashier and/or stocking experience.
High school diploma or equivalent work experience.
Ability to work a flexible schedule Monday through Sunday, based on business needs, between 5:00 a.m. and 7:00 p.m.
Ability to work in freezers and coolers.
Ability to work weekends and holidays.
Basic computer skills, cash-handling experience, and proficiency using general office equipment.
Ability to provide fast, efficient, and professional customer service and adapt to assisting coworkers.
Good judgment, logical thinking, and basic mathematical aptitude.
Ability to multitask, prioritize, work independently, and work as part of a team.
Ability to perform the stated physical activities, including continuous standing, walking, lifting and carrying loads up to 50 pounds, frequent lifting and carrying of 51–100 pounds, and occasional lifting and carrying of over 100 pounds.

Nice To Haves

At least one year of retail selling and/or customer service experience.
Freight-handling experience.

Responsibilities

Provide attentive customer service and build relationships with store customers, following CHEF’STORE Way training.
Process sales and cash transactions accurately using the point-of-sale system, scanning tools, keypad, and scales; report barcode discrepancies.
Transfer products from cart to cart at checkout and visually inspect for possible product tampering.
Check receipts by comparing customers’ cart contents with their purchases as they leave.
Perform assigned front-end opening and closing functions.
Support sales and reduce shrinkage by helping customers locate products and informing them about available store services.
Assist with receiving shipments, stocking shelves, rotating products, and checking product quality; report low stock to management.
Label merchandise as needed, including unscannable products, catch-weight items, and produce.
Replenish the sales floor from top stock, following FIFO practices and stocking the oldest product first; use reach trucks and pallet jacks to move and stock products.
Use Microsoft Word, Excel, and proprietary software as needed.
Keep products accessible, visually appealing, and available; assist with price changes as directed.
Assist with store opening and closing, inventory, and cycle counts.
Help maintain a safe facility by following safety practices, reporting hazards, and correcting issues when possible.
Clean the sales floor, front end, restrooms, parking lot, and store entrance using cleaning equipment as needed.
Collect carts from the parking lot and cart corrals, return them to the designated area, and ensure they are clean and operable.
Perform other duties as assigned or required by Store Management.