About The Position

The Retail Sales Associate supports sales and store operations by meeting sales goals, maintaining brand and operational standards, delivering customer service according to UNIQLO's service standards, and ensuring merchandise is available and presented on the sales floor. The role may include assisting in fitting rooms, cashiering, processing shipments, providing product and brand knowledge, helping management resolve store issues, following company policies, and completing assigned projects. This is a full-time hourly position with a starting salary of $18.00 per hour. Associates are expected to maintain open availability at least five days per week and average 32 or more hours per week based on business seasonality. Scheduling restrictions are limited to no more than three days per week, with no more than one restriction from Friday through Sunday and at least one restriction being time-based. Employees may have no more than two days off in the same Monday–Sunday workweek. Promotion opportunities are available every three months based on individual performance.

Requirements

  • High school diploma or GED.
  • Ability to communicate effectively and follow instructions.
  • Ability to work a flexible schedule that meets business needs, including evenings and weekends.
  • Ability to stand for long periods, read computer terminals, and push, pull, or move objects weighing at least 25 pounds.
  • Ability to maneuver effectively around the sales floor and stockroom, including repetitive bending, prolonged standing, twisting, stooping, squatting, and climbing.
  • Maintain open availability at least five days per week and average 32 or more hours per week based on business seasonality.
  • Have no more than two days off in the same Monday–Sunday workweek.
  • Limit scheduling restrictions to no more than three days per week, with only one restriction permitted Friday through Sunday and at least one restriction being time-based.

Responsibilities

  • Meet and exceed sales goals.
  • Maintain brand and operational standards, including visual presentation and cleanliness.
  • Meet customer needs and exceed expectations by following UNIQLO service standards, Fundamental Principles, and the six standard phrases.
  • Know fitting room standards and assist in fitting rooms when needed.
  • Act as cashier when required and follow cashier protocol.
  • Process shipments and ensure all merchandise is represented on the sales floor in a full size run.
  • Assist management in identifying and resolving store issues.
  • Provide customers with product and brand knowledge.
  • Follow company policies and procedures and notify management of infractions.
  • Assist with special projects as assigned by management.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life and accidental death and dismemberment insurance
  • Short- and long-term disability
  • Flexible spending and commuter benefits accounts
  • 15 days of paid vacation/personal leave and 9 days of sick leave per calendar year, prorated based on hire date
  • 8 paid holidays and 1.5 times the employee's regular rate for hours worked on stated holidays
  • 401(k) with employer matching
  • Plum Benefits
  • Gym discounts
  • 30% employee merchandise discount
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