About The Position

The Sales Associate is the customer service specialist of the store, responsible for exceeding customer expectations by listening to customer needs, finding suitable products, providing in-depth product information, and closing sales. The role also supports store operations, merchandise presentation, and company standards.

Requirements

  • High school diploma or GED.
  • Strong communication skills.
  • Ability to calculate figures and amounts, such as discounts and percentages.
  • Ability to work a flexible schedule that meets business needs, including evenings and weekends.

Responsibilities

  • Meet and exceed sales goals.
  • Maintain brand and operational standards, including visual presentation and cleanliness.
  • Manage customer needs and exceed expectations by following UNIQLO service standards, the Fundamental Principles, and the six standard phrases.
  • Understand fitting room standards and assist as needed.
  • Act as cashier when required and follow cashier protocol.
  • Process shipments and ensure merchandise is represented on the sales floor in a full size run.
  • Assist management in identifying and resolving store issues.
  • Provide customers with product and brand knowledge.
  • Follow company policies and procedures and notify management of infractions.
  • Assist with special projects as assigned by management.

Benefits

  • Clear path to promotion opportunities every three months based on individual performance.
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