UNIQLO Retail Sales Associate (Full Time) - Hudson Yards

UNIQLO•New York, NY

1d•Onsite

About The Position

UNIQLO is hiring a full-time Retail Sales Associate at Hudson Yards at a fixed rate of $18.50 per hour. The associate supports sales and store operations by delivering customer service according to UNIQLO’s service standards, maintaining brand and operational standards, and helping ensure merchandise is available and presented on the sales floor. The role requires open availability at least five days per week and averages 32 or more hours per week, depending on business seasonality. Employees may have no more than two days off in the same Monday-to-Sunday workweek. Scheduling restrictions are limited to three days per week, with only one restriction permitted between Friday and Sunday; if there are three restrictions in a week, at least one must be time-based. The position requires prolonged standing and moving around the sales floor and stockroom, as well as the ability to lift or carry objects weighing at least 25 pounds and perform repetitive bending, twisting, stooping, squatting, and climbing. UNIQLO states that it is an equal opportunity employer and does not discriminate on protected grounds. The company also states that it is committed to equal pay initiatives and will not ask candidates for their current or past salary.

Requirements

Strong communication skills.
Ability to calculate figures and amounts, such as discounts and percentages.
Ability to stand for long periods and read computer terminals.
Ability to push, pull, move, lift, or carry objects weighing at least 25 pounds.
Ability to maneuver around the sales floor and stockroom and perform repetitive bending, prolonged standing, twisting, stooping, squatting, and climbing.
High school diploma or GED, or six months of retail or related experience.
Maintain open availability at least five days per week, averaging 32 or more hours per week based on business seasonality.
Have no more than two days off in the same Monday-to-Sunday workweek.
Limit scheduling restrictions to no more than three days per week, with only one restriction permitted between Friday and Sunday. If there are three restrictions in a week, at least one must be time-based.

Responsibilities

Meet and exceed sales goals.
Maintain brand and operational standards, including visual presentation and cleanliness.
Proactively manage customer needs and exceed expectations using the U.N.I.Q.L.O. service standard, following the Uniqlo Fundamental Principles, and saying the six standard phrases.
Know fitting room standards and assist when needed.
Act as cashier when required, following cashier protocol.
Process shipments and ensure all merchandise is represented on the floor in full size runs.
Assist management in identifying and resolving store issues.
Provide customers with product and brand knowledge.
Follow company policies and procedures and notify management of infractions.
Assist with special projects as assigned by management.

Benefits

Medical, dental, and vision coverage (full-time only).
401(k) plan with 100% match on the first 3% contributed and 50% match on the next 2% contributed.
Paid parental leave (full-time only).
Fertility benefits, including IVF (full-time only).
Life insurance (full-time only).
Short-term and long-term disability insurance (full-time only).
HSA/FSA options (full-time only).
Employee Assistance Program.
Vacation and personal time off (full-time only).
Sick and wellness time off.
30% employee merchandise discount.
Employee referral bonus.
Commuter benefits.