Retail Sales Associate, Lakeline Mall - Full Time
About The Position
As a Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create standout shopping experiences. You learn about customers’ needs, provide personalized recommendations, connect them with products and services, and use product knowledge and a personal approach to build trust, meet sales targets, and inspire loyalty. The role includes more than cashiering and centers on customer engagement, teamwork, and creating welcoming experiences. You help keep the shopping space clean, organized, and inviting. Daily work includes reviewing sales goals, learning about new products, popular items, trends, and promotions, engaging customers, recovering the sales floor and fitting rooms, updating signs and pricing, and supporting merchandise moves. Colleagues share Loyalty program benefits, help customers with their purchases, and work collaboratively to improve individual and store results. Full-time colleagues are typically scheduled to work 30 or more hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability. The position requires flexible availability, including days, evenings, weekends, and holidays, as well as regular, dependable attendance and punctuality.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to meet daily sales-goal challenges.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness, eagerness to start a new venture, and ability to adapt to changing priorities.
- Ability to work independently and contribute to a team.
- Comfort using electronic devices.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and a cash register.
Responsibilities
- Provide welcoming, personalized customer service and learn about customers’ needs.
- Recommend products and services using product knowledge, and engage customers to build relationships and loyalty.
- Work toward daily sales goals and contribute to individual and store results.
- Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
- Keep the sales floor and fitting rooms clean, organized, and shoppable by recovering merchandise.
- Update signs and pricing and support merchandise moves as needed.
- Share Loyalty program benefits, ensure customers have what they need, and thank them for their visits.
- Collaborate with colleagues and support one another in serving customers and the community.
- Use electronic devices and a cash register to process transactions.
Benefits
- Competitive pay and benefits.
- Comprehensive health and wellness coverage.
- 401(k) match.
- Paid time off.
- Eight paid holidays.
- Continuous learning and leadership development.
- Colleague Resource Groups.
- Volunteer opportunities.
- Merchandise discounts.
- Performance-based incentives.
- Annual merit review.
- Employee Assistance Program with mental health counseling and legal and financial advice.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
