Retail Sales Associate Flex

US Foods•Bend, OR

23h•$16 - $22•Onsite

About The Position

The CHEF’STORE Retail Sales Associate Flex supports the store’s customer service standards and the US FOODS® strategy, “Great Food, Made Easy.” Associates may fill cashier, stocking, and customer-courtesy roles and may be assigned to any department according to customer and business needs. Work may include assisting customers and processing purchases at the front end; working in Meat/Frozen, Produce/Dairy, or Dry Goods/Culinary Equipment & Supply; receiving and stocking merchandise; and supporting store events, sales-floor resets, and inventory processes. The role works a flexible schedule of 3 to 4 days and 20 to 30 hours per week, with weekends required. The position is hourly and receives overtime compensation. Work takes place in a public retail store, with exposure to outdoor weather and store temperatures ranging from -10 to 85 degrees. The noise level is usually moderate. Work is generally performed on a level surface, though ladders or elevated surfaces may be needed, and the position involves physical interaction with customers.

Requirements

At least 6–12 months of retail cashier and/or stocking experience.
High school diploma or equivalent work experience.
Ability to provide exceptional customer service and professional, fast, easy, and efficient service.
Adaptability and willingness to assist other employees.
Good common sense, logical thinking, and basic mathematical aptitude.
Motivation and self-direction; ability to multitask, prioritize, and work independently or as part of a team.
Ability to work a flexible hourly schedule, including weekends and holidays.
Basic computer skills, cash-handling experience, and proficiency with general office equipment.
Ability to meet the listed physical demands, including continuous standing and walking; frequent lifting and carrying of 51–100 pounds; and occasional lifting and carrying of more than 100 pounds.

Nice To Haves

At least one year of retail selling and/or customer service experience.

Responsibilities

Provide customers with an excellent store experience and build customer relationships.
Use CHEF’STORE Way training and model the expected service behaviors.
Process sales and cash transactions accurately using the POS, including scanning or looking up products and weighing items when needed.
Check barcode accuracy and report discrepancies to the Front End Lead or Manager of the Day.
Transfer products from cart to cart at checkout and visually inspect for tampering.
Check receipts by comparing cart contents with purchases as customers leave.
Perform assigned front-end opening and closing functions.
Help customers find products and learn about store services while supporting sales and managing shrinkage.
Assist with receiving inventory, stocking and organizing shelves, rotating products, auditing product quality, and reporting low stock.
Label merchandise as required, including unscannable items, catch-weight products, and produce.
Replenish the sales floor from top stock, using FIFO and bringing down the oldest product first; face products as needed.
Use reach trucks and pallet jacks to move and stock products.
Use Microsoft Word, Excel, and proprietary software as needed.
Keep merchandise accessible, visually appealing, and available; assist with price changes as directed.
Assist with store opening and closing, inventory, and cycle counts as needed.
Follow safety practices, notify management of safety issues, and correct them when possible.
Clean and maintain the sales floor, front end, restrooms, parking lot, and store entrance using cleaning equipment as needed.
Collect carts from parking lots and cart corrals and return them to the designated area, ensuring they are clean and operable.
Perform other duties assigned or required by Store Management.