Retail Sales Associate, West Acres - Flex
About The Position
As a Retail Selling Flex Colleague, you combine results-focused selling with genuine hospitality to create standout shopping experiences. You learn about each customer’s needs, offer personalized recommendations, and connect them with relevant products and services. Through product knowledge, customer engagement, and smart selling behaviors, you work toward sales goals, build trust, and encourage customer loyalty. The role also involves keeping the shopping space clean, organized, and inviting. Flex Team Colleagues have minimum work requirements of 42 hours per quarter during the first three fiscal quarters (February–April, May–July, and August–October), and 60 hours during the fourth fiscal quarter (November–January). Colleagues are not required to pick up shifts, although shifts may be assigned on key days. Minimum hours may change, and a minimum number of weekend shifts may be required.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays, with dependable attendance and punctuality.
- Ability to communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to work toward daily sales goals.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
- Comfort using electronic devices.
- Ability to talk, lift, move, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours, lift at least 25 pounds, stoop, kneel, crouch, climb ladders, and reach including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Ability to use computers and other technology, including handheld equipment and cash registers.
Responsibilities
- Welcome customers and engage them in friendly, personal conversations to build customer relationships.
- Understand customer needs and provide personalized product and service recommendations.
- Drive sales performance, meet sales goals, and use effective selling behaviors.
- Acquire new customers by opening credit accounts and sharing loyalty program benefits.
- Keep the sales floor and fitting rooms clean, organized, recovered, and shoppable.
- Update signs and pricing and support merchandise moves as needed.
- Learn about new arrivals, top-selling products, trends, and promotions.
- Help customers complete their shopping experience and thank them sincerely.
- Collaborate with and support colleagues.
- Use handheld equipment, computers, and cash registers to process transactions.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
