Retail Sales Associate, West Acres - Part Time

Macy's•Fargo, ND

2d•Onsite

About The Position

As a Retail Selling Colleague at Macy’s, you combine results-focused selling with genuine hospitality to create memorable shopping experiences. You learn what customers need, offer personalized recommendations, and connect them with suitable products and services. You build customer trust and loyalty while working toward sales goals, and help keep the sales floor and fitting rooms clean, organized, and inviting. The role involves more than cashiering and centers on customer engagement, product knowledge, teamwork, and creating welcoming experiences. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals and top-selling merchandise, and staying informed about trends and promotions. During the day, they welcome customers, develop friendly personal conversations, maintain shoppable sales floors and fitting rooms, update signs and pricing, and support merchandise moves. They share loyalty program benefits, ensure customers have what they need, and close interactions with a sincere thank-you. This part-time position is at the West Acres location. Part-time colleagues are typically scheduled 12–24 hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability.

Requirements

Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Comfort communicating and collaborating with customers and colleagues.
Interest in meeting people, learning about them, and sharing information.
Resourcefulness and willingness to adapt to changing priorities.
Ability to work independently and contribute to a team.
Ability to use electronic devices, including handheld equipment and cash registers.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach above eye level.
Close vision, color vision, depth perception, and focus adjustment.

Responsibilities

Engage customers with genuine hospitality, understand their needs, and provide personalized product and service recommendations.
Achieve sales goals through customer engagement and effective selling behaviors.
Build customer relationships and encourage loyalty by sharing information about the Loyalty program and providing attentive service.
Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
Keep the sales floor and fitting rooms clean, organized, recovered, and ready for customers.
Update signs and pricing and support merchandise moves as needed.
Work collaboratively with colleagues to support customers and store results.
Operate electronic devices and process register transactions as needed.

Benefits

Competitive pay and benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice