Retail Fragrances Sales Associate - CHANEL, Green Acres - Part Time

Macy's • Valley Stream, NY

4d • $17 - $21 • Onsite

About The Position

As a Fragrance Sales Associate, you create a warm, welcoming environment through genuine hospitality and exceptional customer service. You engage customers with personalized fragrance recommendations that reflect their style, mood, and preferences. You demonstrate and sell fragrances and related beauty products, educate customers on fragrance notes, layering techniques, and usage, and build meaningful customer connections by anticipating needs and delivering attentive service.

Requirements

• At least 1 year of customer service or selling experience.
• Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
• Ability to communicate effectively with customers, co-workers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Ability to engage customers warmly and knowledgeably, assess preferences, demonstrate fragrances, and offer tailored recommendations.
• Comfort communicating and collaborating with customers and colleagues.
• Ability to use point-of-sale technology, digital tools, and clienteling tools.

Responsibilities

• Greet customers warmly and create friendly, personal conversations that build customer relationships.
• Assess customers’ preferences, demonstrate fragrances, and provide tailored product recommendations.
• Sell fragrances and related beauty products, and educate customers about notes, layering techniques, and usage.
• Review sales goals, learn about new arrivals and best-selling items, and stay informed about trends and promotions.
• Maintain a clean, organized, and shoppable sales floor by merchandising new receipts, updating signs and pricing, and supporting merchandise moves.
• Process damaged goods, testers, and selected merchandise for return to vendors.
• Promote loyalty benefits, acquire new customers by opening credit accounts, and ensure customers have what they need.
• Use clienteling tools to build relationships, promote product launches, offers, and events, and encourage customer loyalty.
• Participate in sales events and collaborate with the Beauty team to help customers discover products and services.
• Meet and surpass daily sales goals through exceptional customer service.
• Use point-of-sale technology and digital tools to process transactions and enhance the shopping experience.
• Maintain inventory, hygiene, and compliance standards, and participate in ongoing training and vendor education.
• Support colleagues with honesty, care, and collaboration.

Benefits

• Competitive pay
• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed