Retail Fragrances Sales Support Associate - Dior, Wellington Green - Part Time

Macy's • Wellington, FL

7d • Onsite

About The Position

The Fragrance RSS Colleague provides professional customer service by selling and demonstrating fragrances and related items, contributing to department success, supporting fulfillment, and performing other duties as needed. The position serves customers in both digital and physical channels and helps maintain fragrance inventory, product presentation, and a safe, organized work area. The role is part-time; hours depend on business needs and colleague availability, with part-time colleagues typically scheduled 12–24 hours per week.

Requirements

• High school diploma or equivalent.
• 1–2 years of related experience.
• Strong interpersonal skills and the ability to communicate and share information with diverse groups of customers and peers.
• Resourcefulness and the ability to adapt quickly to changing priorities.
• Ability to work independently and as part of a team.
• Ability to work a flexible retail schedule, including days, evenings, weekends, and/or holidays.
• Ability to lift, move, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 50 pounds; and stoop, kneel, crouch, and climb ladders.
• Color vision.
• Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

• Provide exceptional customer service to in-store and digital customers, partnering with others when needed.
• Explain and demonstrate fragrances through actual application or card application.
• Partner with the Fragrance Counter Manager or CSX Manager regarding inventory and other inaccuracies.
• Attend product training classes and seminars.
• Ensure proper presentation, organization, storage, and replenishment of stock.
• Participate in pre-selling and sales-driving events to maximize sales.
• Process new receipts, damages, testers, and returns to vendors (RTVs) in a timely manner.
• Keep the work area free from hazards and work safely.
• Follow Asset Protection, inventory control, compliance, shortage, and hygiene procedures.
• Foster acceptance and respect to strengthen relationships and support authentic connections with colleagues, customers, and communities.
• Maintain dependable attendance and punctuality.
• Perform fulfillment and other duties as necessary.

Benefits

• Competitive pay and benefits.
• Comprehensive health and wellness coverage.
• 401(k) match.
• Paid time off.
• Eight paid holidays.
• Continuous learning and leadership development.
• Colleague Resource Groups.
• Volunteer opportunities.
• Merchandise discounts.
• Performance-based incentives.
• Annual merit review.
• Employee Assistance Program with mental health counseling and legal and financial advice.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED