Retail Fragrances Sales Associate - CHANEL, Green Acres - Part Time

Macy's • Valley Stream, NY

4d

About The Position

As a Fragrance Sales Associate at Macy’s, you create a welcoming environment through genuine hospitality and exceptional customer service. You engage customers with personalized fragrance recommendations based on their style, mood, and preferences. You demonstrate and sell fragrances and related beauty products, and educate customers about fragrance notes, layering techniques, and usage.

You help provide a seamless shopping experience by building customer connections, anticipating needs, and delivering thoughtful service. You maintain an organized, shoppable sales floor; stay informed about products, trends, promotions, and sales goals; and work with colleagues to achieve individual and store results. This is a part-time position. Part-time colleagues are typically scheduled 12–24 hours per week, with schedules dependent on business needs and colleague availability. Weekend shifts are required.

Requirements

• At least 1 year of customer service or selling experience.
• Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
• Ability to communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort communicating and collaborating with customers and colleagues.
• Ability to use point-of-sale technology, digital tools, and handheld equipment.

Responsibilities

• Welcome customers and provide warm, personalized service.
• Assess customers’ fragrance preferences and demonstrate fragrances and related beauty products.
• Offer tailored recommendations and educate customers about fragrance notes, layering techniques, and usage.
• Use clienteling tools to build customer relationships, promote product launches and events, and support customer loyalty.
• Collaborate with the Beauty team to help customers discover products and services.
• Maintain a clean, organized, and shoppable sales floor through merchandising, inventory upkeep, signage and pricing updates, and merchandise moves.
• Process damages, testers, and selected merchandise for return to vendors.
• Stay informed about sales goals, new arrivals, top-selling items, trends, promotions, and product knowledge through training and vendor education.
• Promote loyalty benefits and acquire new customers by opening credit accounts.
• Meet and surpass daily sales goals and participate in sales events.
• Use point-of-sale technology and digital tools to process transactions and enhance the shopping experience.
• Follow hygiene, compliance, safety, and employment policies.
• Support colleagues with honesty, care, and collaboration.

Benefits

• Competitive pay
• Health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed