Seasonal Retail Sales Associate, Green Acres
About The Position
As a Seasonal Retail Selling Colleague at Macy’s, you combine results-driven selling with genuine hospitality to create memorable holiday shopping experiences. You learn about customers’ needs, provide personalized recommendations, and connect them with suitable products and services on the sales floor and in fitting rooms. You use product knowledge, customer engagement, and smart selling behaviors to achieve sales goals, build trust, and inspire customer loyalty. The role also includes helping maintain a clean, organized, inviting shopping space. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals, best sellers, trends, and promotions, and ensuring the sales floor is ready for customers. During customer interactions, they provide a warm welcome, create personal conversations, and build relationships. Throughout the day, they maintain a shoppable space by merchandising new merchandise, processing damages, testers, and selected merchandise for vendor return, updating signs and prices, and supporting merchandise moves. They share loyalty program benefits, ensure customers have what they need, and provide a sincere farewell. Teamwork, honesty, care, collaboration, and continuous improvement are important to achieving individual and store results. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Willingness to meet daily sales goal challenges.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
- Ability to use electronic devices.
Responsibilities
- Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
- Welcome customers, understand their needs, offer personalized recommendations, and build customer relationships.
- Use product knowledge, customer engagement, and smart selling behaviors to achieve sales goals.
- Maintain a clean, organized, prepared, and shoppable sales floor.
- Merchandise new receipts and support merchandise moves.
- Process damages, testers, and selected merchandise for return to vendors.
- Update signs and pricing.
- Share loyalty program benefits, ensure customers have what they need, and provide a sincere thank-you.
- Support teammates through honesty, care, and collaboration.
Benefits
- Competitive pay
- Health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
