About The Position

As a Retail Selling Colleague in the Women’s Shoes department, you combine sales performance with genuine hospitality to create personalized customer experiences. You learn what customers need, recommend products and services, share product knowledge, and work toward sales goals by engaging customers and using effective selling behaviors. You also help maintain a clean, organized, inviting, and shoppable sales floor and fitting rooms. During the day, you review sales goals, learn about new arrivals, top-selling products, trends, and promotions, and engage customers in friendly conversations. You support store presentation by recovering the floor and fitting rooms, updating signs and pricing, and assisting with merchandise moves. You share loyalty program benefits, help customers complete their purchases, and provide a sincere closing to each interaction. The role also involves collaborating with colleagues to serve customers and achieve individual and store results. This is a part-time position. Part-time colleagues are typically scheduled 12–24 hours per week; schedules include weekend shifts, and hours depend on business needs and colleague availability. The position requires flexible availability, including days, evenings, weekends, and holidays, along with dependable attendance and punctuality.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to communicate effectively with customers, co-workers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Ability to handle electronic devices and register transactions.
  • Ability to work independently and as part of a team and adapt to changing priorities.
  • Ability to talk, lift, move, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers.

Responsibilities

  • Provide warm, personalized customer service and build customer relationships.
  • Understand customer needs and recommend suitable products and services.
  • Work toward daily sales goals and acquire new customers by opening credit accounts and sharing loyalty benefits.
  • Learn about new arrivals, top-selling items, trends, and promotions to engage, educate, and sell with confidence.
  • Keep the sales floor and fitting rooms clean, organized, recovered, and shoppable.
  • Update signs and pricing and support merchandise moves as needed.
  • Help customers complete purchases and end interactions with a sincere thank-you.
  • Collaborate with colleagues to serve customers and achieve individual and store results.

Benefits

  • Competitive pay and benefits
  • Health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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