Retail Merchandising Support Associate, Green Acres - Full Time

Macy's•Valley Stream, NY
•$17 - $21•Onsite

About The Position

As a Merchandising Colleague, also known as a Front of House Colleague, you help deliver a seamless and inspiring in-store experience. You execute merchandise movement and placement strategies, enhance the visual appeal of the sales floor, maintain organized and shoppable displays, and ensure pricing and promotional signage is accurate and up to date. You are a visible and welcoming presence who greets customers and offers assistance. You support visual merchandising by updating mannequins, resetting floor layouts, and aligning presentations with company directives. Throughout the day, you recover the sales floor and fitting rooms, update signs and pricing, replenish merchandise, and support merchandise moves. You work with colleagues across departments to support sales, contribute to a welcoming environment, and prepare the department for the next day. The role also includes helping customers, sharing loyalty program benefits, and contributing to sales goals and store results.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Ability to communicate effectively with customers, co-workers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Ability to create customer connections, help the store achieve sales goals, and participate in sales-boosting events.
  • Ability to create a welcoming, friendly environment and foster meaningful conversations and connections.
  • Ability to learn about store products and provide customers with guidance based on their needs, product features, and choices.
  • Ability to use point-of-sale technology and digital tools.
  • Ability to work with colleagues at all levels and across departments.
  • Ability to meet daily sales goal challenges.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours; lift up to 50 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

  • Execute merchandise movement and placement strategies.
  • Enhance the visual appeal of the sales floor and maintain organized, shoppable displays.
  • Ensure pricing and promotional signage is accurate and up to date.
  • Update mannequins, reset floor layouts, and align presentations with company directives.
  • Greet customers, listen to their needs, and offer thoughtful assistance.
  • Recover the sales floor and fitting rooms, replenish merchandise, and support merchandise moves.
  • Share loyalty program benefits and help acquire new customers by opening credit accounts.
  • Use point-of-sale technology and digital tools to process transactions and support the shopping experience.
  • Collaborate with colleagues across departments to support sales and customer experience goals.
  • Reorganize and restock the department and prepare the space for the next day.
  • Work toward daily sales goals and participate in sales-boosting events.

Benefits

  • Competitive pay
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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