Retail Commission Sales Associate, Tacoma - Flex

Macy's • Tacoma, WA

2d • $17 - $24 • Onsite

About The Position

As a Retail Sales Associate, also known as a Sales General Utility colleague, you help deliver the Macy’s customer experience by prioritizing shoppers, learning their preferences, and building expertise in merchandise and services. You create welcoming experiences, help the team achieve sales goals, and contribute across the sales floor, fitting rooms, and product presentations. The role suits flexible team players who can adapt to multiple tasks in a fast-paced environment and work various shifts, including nights, weekends, and holidays.

Requirements

• No education or experience required.
• Flexible availability for days, evenings, weekends, and holidays, with dependable attendance and punctuality.
• Ability to communicate effectively with customers, coworkers, and supervisors, and to read and understand employment policies and safety rules and procedures in English.
• Ability to communicate with customers virtually, by phone, and in person.
• Ability to build customer relationships, achieve sales goals, and collaborate with colleagues across departments.
• Ability to use point-of-sale technology, applications, and electronic devices.
• Willingness to keep product knowledge current and complete training through Macy’s educational resources.
• Ability to adapt to changing priorities and work independently as well as with a team.
• Good understanding of products and ability to guide customers based on their needs and product features and choices.

Responsibilities

• Greet customers and connect with them in a friendly, genuine way.
• Ask questions to identify customer needs and recommend products that suit their preferences.
• Offer options and solutions to complete sales.
• Close out customers’ shopping experiences and celebrate their purchases.
• Learn store products, services, loyalty programs, and sales systems to help customers and suggest additional items.
• Maintain department recovery standards on the selling floor and in fitting rooms.
• Present merchandise effectively, ensure pricing accuracy, and process markdowns accurately and promptly.
• Foster an accepting and respectful environment and build authentic connections with colleagues, customers, and communities.
• Participate in pre-selling and sales-boosting events and work with the team to meet sales goals.

Benefits

• Competitive pay and benefits
• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed