RedLion Wireless Retail Sales Associate - Midland, TX
About The Position
RedLion Wireless is hiring an in-person Retail Sales Associate in Midland, Texas. The position is with a branded partner for Optimum Communications, a telecommunications provider offering Internet, Mobile, TV, and voice services. The associate works in a retail store helping residential customers choose and connect to these services. The role is suited to someone comfortable in a fast-paced, customer-facing environment and focused on sales and customer service. The position pays $13 per hour plus monthly commission. Expected hours are approximately 40 per week, with total annual compensation stated as $45,000–$70,000 based on hourly pay and commission performance. The schedule is flexible and may include evenings, weekends, and holidays. Associates may also be asked to support nearby stores within a 35-mile radius and must have reliable transportation.
Requirements
- At least 1 year of retail, wireless, mobile, cable, telecommunications, or sales experience.
- High school diploma or GED.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
- Ability to stand for extended periods and lift up to 35 lbs.
- Reliable transportation to support nearby store locations when needed.
- Ability to work in person at the assigned retail store location.
Responsibilities
- Engage customers and proactively present telecommunications products and services.
- Sell mobile, Internet, cable, TV, and related support services.
- Identify customer needs and recommend appropriate products or service packages.
- Upsell and cross-sell products to maximize sales opportunities.
- Meet or exceed individual sales goals, commission goals, and store performance expectations.
- Clearly explain products, services, pricing, and promotions to customers.
- Provide a positive, professional, solution-focused customer experience.
- Build customer relationships and encourage long-term brand loyalty.
- Meet customer satisfaction standards, including Net Promoter Score (NPS) goals.
- Be reliable and punctual, and work scheduled shifts.
- Collaborate with team members and contribute to a supportive, performance-driven culture.
- Support nearby store locations within a 35-mile radius when needed.
- Work in person at the assigned retail store location.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k)
- Paid training and onboarding
- Monthly commission opportunities
- Internal promotion and advancement opportunities
- Employee growth and rewards programs
- Annual all-expenses-paid trip opportunity for top performers
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
