Retail Sales Associate- Seasonal Role

Vuori, Inc•Bethesda, MD
•$19 - $22

About The Position

The Retail Sales Associate at Vuori connects with customers and communicates the brand’s values through product knowledge and an optimistic, engaging approach. The role combines customer service and sales with store operations, inventory support, and merchandising. Associates work collaboratively in a fast-paced retail environment to create a memorable customer experience and help meet team sales goals.

Requirements

  • Must be available to work nights, weekends, and holidays.
  • Must adhere to scheduled shifts and be punctual.
  • Ability to develop relationships with customers and colleagues.
  • Ability to handle customer concerns positively and proactively.
  • Ability to prioritize multiple tasks in a fast-paced environment.
  • Ability to quickly learn new procedures and processes.
  • Strong organizational and follow-through skills.
  • Excellent communication and interpersonal skills.
  • High level of ownership, accountability, and initiative.
  • Eagerness to develop new skills and responsiveness to feedback.
  • Willingness to lift and move products, equipment, and boxes weighing up to 30 lbs.
  • Willingness to stay active and move throughout the store during each shift.
  • Willingness to reach, bend, and use a step stool or ladder when needed.
  • Willingness to work in an environment with bright lights and music.
  • Willingness to work as part of a team in a fast-paced retail environment.

Responsibilities

  • Create memorable customer experiences and build lasting customer relationships.
  • Work with the sales team to provide excellent service to each customer.
  • Greet customers promptly and in an authentic, engaging manner.
  • Prepare fitting rooms, locate sizes, and provide knowledgeable feedback about merchandise style and fit.
  • Achieve sales goals in a team-based commission environment.
  • Develop product knowledge, including the broader fashion landscape and activewear, to advise customers.
  • Assist with projects while keeping the customer experience a priority.
  • Communicate inventory needs to support business goals.
  • Stock the sales floor every evening.
  • Collaborate with management on inventory management.
  • Clean the retail store regularly, including floors and bathrooms.
  • Follow cash control procedures, including bank deposits and petty cash.
  • Assist with implementing and maintaining merchandising and visual directives.
  • Keep the selling floor neat, clean, organized, and aligned with the correct visual image.
  • Identify and promptly communicate product concerns.

Benefits

  • Savings and Retirement Plan
  • Generous Vuori Discount and industry perks
  • Wellness and fitness benefits
  • Team pooled commission
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