About The Position

The Retail Sales Associate at Vuori builds connections with customers and communicates the brand’s values through product knowledge and an optimistic, engaging outlook. The role focuses on delivering a memorable customer experience, achieving sales goals in a team-based commission environment, and supporting store operations and visual merchandising.

Requirements

  • Must be available to work nights, weekends, and holidays.
  • Adhere to scheduled shifts with punctuality.
  • Ability to develop relationships with customers and colleagues.
  • Ability to handle customer concerns positively and proactively.
  • Ability to prioritize multiple tasks in a fast-paced environment.
  • Ability to quickly learn new procedures and processes.
  • Strong organizational and follow-through skills.
  • Excellent communication and interpersonal skills.
  • High level of ownership, accountability, and initiative.
  • Eagerness to develop new skills and responsiveness to feedback.

Responsibilities

  • Create an unforgettable customer experience and forge lasting relationships with customers.
  • Work with the sales team to ensure each customer receives the best possible service.
  • Greet customers in a timely, authentic, and engaging manner.
  • Prepare fitting rooms, locate sizes, and provide knowledgeable feedback on merchandise style and fit.
  • Achieve sales goals in a team-based commission environment.
  • Develop product knowledge across fashion and activewear to serve as an expert for customers.
  • Assist with projects while maintaining a focus on customer experience.
  • Communicate inventory needs to support business goals.
  • Ensure the sales floor is stocked every evening.
  • Collaborate with management on inventory management.
  • Clean the retail store regularly, including floors and bathrooms.
  • Understand and execute cash-control procedures, including bank deposits and petty cash.
  • Assist with implementing and maintaining merchandising and visual directives.
  • Keep the selling floor neat, clean, organized, and aligned with the correct visual image.
  • Identify and communicate product concerns in a timely manner.

Benefits

  • Health insurance
  • Savings and retirement plan
  • Employee assistance program
  • Vuori discount and industry perks
  • Paid time off
  • Wellness and fitness benefits
  • Team pooled commission
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