Retail Sales Associate - Seasonal

Vuori, Inc•Santa Barbara, CA
•$17 - $19

About The Position

Vuori is seeking a seasonal Retail Sales Associate to connect with customers and communicate the brand’s values through product knowledge and an upbeat, optimistic approach. The role focuses on creating a memorable customer experience, building customer relationships, supporting sales goals in a team-based commission environment, and maintaining store operations and visual standards. Associates work with customers and colleagues in a fast-paced retail setting and help ensure the store is clean, organized, well stocked, and ready to serve customers.

Requirements

  • Must be available to work nights, weekends, and holidays.
  • Must adhere to scheduled shifts and be punctual.
  • Ability to develop relationships with customers and colleagues.
  • Ability to handle customer concerns positively and proactively.
  • Ability to prioritize multiple tasks in a fast-paced environment.
  • Ability to learn new procedures and processes quickly.
  • Strong organizational and follow-through skills.
  • Excellent communication and interpersonal skills.
  • High level of ownership, accountability, and initiative.
  • Eagerness to develop new skills and responsiveness to feedback.

Responsibilities

  • Create an unforgettable customer experience and build lasting relationships with customers.
  • Work with the sales team to provide each customer with the best service possible.
  • Greet customers in a timely, authentic, and engaging manner.
  • Prepare fitting rooms, find sizes, and give customers knowledgeable and honest feedback on merchandise style and fit.
  • Achieve sales goals in a team-based commission environment.
  • Build product knowledge in fashion and activewear to serve as an expert for customers.
  • Assist with projects while keeping the customer experience a priority.
  • Communicate inventory needs to support business goals.
  • Ensure the sales floor is stocked every evening.
  • Collaborate with management on inventory management.
  • Clean the retail store regularly, including floors and bathrooms.
  • Understand and execute cash-control procedures, including bank deposits and petty cash.
  • Assist with implementing and maintaining merchandising and visual directives.
  • Keep the selling floor neat, clean, organized, and aligned with the correct visual image.
  • Identify and communicate product concerns promptly.

Benefits

  • Health Insurance
  • Savings and Retirement Plan
  • Employee Assistance Program
  • Generous Vuori Discount & Industry Perks
  • Paid Time Off
  • Wellness & Fitness benefits
  • Team pooled commission
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