Retail Sales Associate - Seasonal

Vuori, Inc•Carlsbad, CA
•$18 - $21

About The Position

The Retail Sales Associate at Vuori builds connections with customers and communicates the brand’s values through product knowledge and an upbeat, optimistic approach. The role focuses on delivering an excellent customer experience, meeting sales goals in a team-based commission environment, supporting store operations, and maintaining the store’s visual presentation and cleanliness.

Requirements

  • Must be available to work nights, weekends, and holidays.
  • Must adhere to scheduled shifts and be punctual.
  • Ability to develop relationships with customers and colleagues.
  • Ability to handle customer concerns positively and proactively.
  • Ability to prioritize multiple tasks in a fast-paced environment.
  • Ability to quickly learn new procedures and processes.
  • Strong organizational and follow-through skills.
  • Excellent communication and interpersonal skills.
  • High level of ownership, accountability, and initiative.
  • Eagerness to develop new skills and responsiveness to feedback.

Responsibilities

  • Create an unforgettable customer experience and build lasting relationships with customers.
  • Work with the sales team to provide excellent service to every customer.
  • Greet customers in a timely, authentic, and engaging manner.
  • Prepare fitting rooms, find sizes, and provide knowledgeable feedback about merchandise style and fit.
  • Achieve sales goals in a team-based commission environment.
  • Develop product knowledge in fashion and activewear to serve customers as an expert.
  • Assist with projects while keeping the customer experience central.
  • Communicate inventory needs to support business goals.
  • Ensure the sales floor is stocked every evening.
  • Collaborate with management on inventory management.
  • Clean the retail store regularly, including floors and bathrooms.
  • Understand and follow cash control procedures, including bank deposits and petty cash.
  • Assist with implementing and maintaining merchandising and visual directives.
  • Keep the selling floor neat, clean, organized, and aligned with the correct visual image.
  • Identify and communicate product concerns promptly.

Benefits

  • Health Insurance
  • Savings and Retirement Plan
  • Employee Assistance Program
  • Generous Vuori Discount & Industry Perks
  • Paid Time Off
  • Wellness & Fitness benefits
  • Team pooled commission
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