About The Position

As a Retail Selling Colleague in the Womens Shoes department, you combine results-focused selling with genuine hospitality to create memorable shopping experiences. You learn about customers’ needs, provide personalized recommendations, connect them with products and services, and work toward sales goals through customer engagement and effective selling behaviors. You also help maintain a clean, organized, inviting, and shoppable sales floor and fitting rooms. Colleagues prepare for the day by reviewing sales goals, learning about new products, best sellers, trends, and promotions, and ensuring the sales floor is ready for customers. Throughout the day, they build customer relationships, recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They share loyalty program benefits, ensure customers have what they need, and close interactions with a sincere thank-you. This is a seasonal position. Schedules include weekend shifts, and availability needs depend on business requirements and colleague availability. The job requires availability for days, evenings, weekends, and holidays, along with dependable attendance and punctuality. Physical duties include talking, lifting, standing, moving, reaching, stooping, kneeling, crouching, and climbing ladders. The role also involves using computers, handheld equipment, and a cash register to process transactions.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, co-workers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Ability to meet daily sales-goal challenges.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness and willingness to begin new work and adapt to changing priorities.
  • Ability to work independently and as part of a team.
  • Comfort handling electronic devices.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to talk, move, stand, reach with arms and hands, stoop, kneel, crouch, and climb ladders.
  • Close vision, color vision, depth perception, and focus adjustment.

Responsibilities

  • Provide warm, personalized customer service and understand customers’ needs.
  • Recommend products and services and use effective selling behaviors to achieve sales goals.
  • Build customer relationships and encourage customer loyalty.
  • Review sales goals and stay informed about new arrivals, best-selling items, trends, and promotions.
  • Keep the sales floor and fitting rooms clean, organized, recovered, and shoppable.
  • Update signs and pricing and support merchandise moves as needed.
  • Share loyalty program benefits, ensure customers have what they need, and thank them at the end of the interaction.
  • Collaborate with colleagues and support one another in serving customers and the community.
  • Use computers, handheld equipment, and cash registers to perform job functions and process transactions.

Benefits

  • Competitive pay and benefits
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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