Seasonal Retail Sales Associate - Womens Shoes, Mission Viejo
About The Position
As a Retail Selling Colleague in Women’s Shoes, you combine results-oriented selling with genuine hospitality to create standout shopping experiences. You learn about customers’ needs, provide personalized recommendations, and connect them with appropriate products and services. Through product knowledge, customer engagement, and smart selling behaviors, you work toward sales goals, build trust, and inspire customer loyalty. You also help keep the sales floor and fitting rooms clean, organized, and inviting. Colleagues review sales goals, learn about new arrivals and top-selling products, and stay informed about trends and promotions. During the day, they welcome customers, build relationships through friendly conversations, maintain a shoppable space by recovering merchandise and fitting rooms, updating signs and pricing, and supporting merchandise moves. They share Loyalty program benefits, ensure customers have what they need, and collaborate with teammates to improve individual and store results. Schedules depend on business needs and colleague availability. The posting describes full-time colleagues as typically scheduled for 30 or more hours per week and part-time colleagues as typically scheduled for 12–24 hours per week. All schedules include weekend shifts. The position requires availability for days, evenings, weekends, and holidays.
Requirements
- Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to meet daily sales goal challenges.
- Enjoyment of meeting people, learning about them, and sharing information.
- Resourcefulness and eagerness to start a new venture, with ability to adapt to changing priorities.
- Ability to work independently and contribute to a team.
- Comfort using electronic devices.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and a cash register, and ability to process register transactions.
Responsibilities
- Welcome customers and create friendly, personal conversations that build relationships.
- Understand customers’ needs and provide personalized product and service recommendations.
- Use product knowledge, customer engagement, and smart selling behaviors to achieve sales goals.
- Learn about new arrivals, top-selling items, trends, and promotions.
- Keep the sales floor and fitting rooms clean, organized, and shoppable by recovering merchandise, updating signs and pricing, and supporting merchandise moves.
- Share the benefits of the Loyalty program and ensure customers have what they need before concluding each interaction.
- Collaborate honestly and supportively with colleagues to serve customers and communities and achieve individual and store results.
- Use a cash register and other technology to perform job functions and process transactions.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
