Seasonal Retail Sales Associate - Womens Shoes, Mission Viejo

Macy's • Mission Viejo, CA

2d • Onsite

About The Position

As a Retail Selling Colleague in the Womens Shoes department, you combine results-focused selling with genuine hospitality to create standout shopping experiences. You learn what customers need, offer personalized recommendations, and connect them with appropriate products and services. Through product knowledge, customer engagement, and effective selling behaviors, you work toward sales goals, build trust, and encourage customer loyalty. You also help keep the sales floor and fitting rooms clean, organized, and inviting.

Daily work includes reviewing sales goals, learning about new arrivals, popular items, trends, and promotions, and engaging customers with friendly, personal conversations. You maintain a shoppable space by recovering the sales floor and fitting rooms, updating signs and pricing, and supporting merchandise moves. You share the benefits of the Loyalty program, help customers with their purchases, and provide a sincere closing interaction. Colleagues support each other through honesty, care, and collaboration, and continually learn and improve to contribute to individual and store results.

This is a seasonal position. Schedules include weekend shifts, with hours depending on business needs and colleague availability. The posting describes full-time colleagues as typically working 30 or more hours per week and part-time colleagues as typically working 12–24 hours per week.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays, with dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort communicating and collaborating with customers and colleagues.
• Interest in meeting daily sales goal challenges.
• Enjoy meeting people, learning about them, and sharing information.
• Resourcefulness, eagerness to start a new venture, and ability to adapt to changing priorities.
• Ability to work independently and contribute to a team.
• Ability to use electronic devices.
• Ability to talk, lift, move constantly, stand, and reach with arms and hands.
• Ability to stand for at least two consecutive hours and lift at least 25 pounds.
• Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers.

Responsibilities

• Provide personalized recommendations and connect customers with appropriate products and services.
• Deliver friendly, genuine hospitality and create memorable customer experiences.
• Engage customers and use effective selling behaviors to meet daily sales goals and build customer loyalty.
• Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
• Keep the sales floor and fitting rooms clean, organized, and ready for customers.
• Recover the floor and fitting rooms, update signs and pricing, and support merchandise moves.
• Share Loyalty program benefits, ensure customers have what they need, and thank them for their visit.
• Collaborate with colleagues to serve customers and contribute to individual and store results.
• Use electronic devices, handheld equipment, and cash registers to perform job functions and process transactions.

Benefits

• Competitive pay and benefits
• Health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed