Seasonal Retail Sales Associate - Womens Shoes, Pasadena
About The Position
As a Retail Selling Colleague in the Women’s Shoes department, you combine results-focused selling with genuine hospitality to create standout shopping experiences. You learn what customers need, offer personalized recommendations, and connect them with appropriate products and services. Through product knowledge, customer engagement, and smart selling behaviors, you work toward sales goals, build trust, and encourage customer loyalty. You also help keep the shopping area clean, organized, and inviting. At the start of the day, colleagues prepare the sales floor, review sales goals, learn about new arrivals and top sellers, and stay informed about trends and promotions. During the day, they welcome customers and build personal relationships, recover the sales floor and fitting rooms, update signs and prices, and support merchandise moves as needed. They share loyalty program benefits, ensure customers have what they need, and close interactions with a sincere thank-you. Colleagues support one another and continually work to improve individual and store results. Schedules depend on business needs and colleague availability. Full-time colleagues are typically scheduled for 30 or more hours per week; part-time colleagues are typically scheduled for 12–24 hours per week. All schedules include weekend shifts. The role requires flexible availability, including days, evenings, weekends, and holidays, as well as dependable attendance and punctuality.
Requirements
- Flexible availability for days, evenings, weekends, and holidays; dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules or procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to meet daily sales goal challenges.
- Enjoyment of meeting people, learning about them, and sharing information.
- Resourcefulness and ability to adapt to changing priorities.
- Ability to work independently and contribute to a team.
- Comfort using electronic devices.
- Ability to talk, lift, move, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers.
Responsibilities
- Create personalized customer experiences through warm hospitality, customer engagement, product knowledge, and recommendations.
- Work toward daily sales goals and store results using effective selling behaviors.
- Learn about new arrivals, top-selling items, trends, and promotions.
- Welcome customers and build relationships through friendly, personal conversations.
- Keep the sales floor and fitting rooms clean, organized, recovered, and shoppable.
- Update signs and pricing and support merchandise moves as needed.
- Share loyalty program benefits and ensure customers have what they need before completing their visit.
- Collaborate with colleagues and support one another in serving customers and communities.
- Use computers, handheld equipment, and cash registers to perform job functions and process transactions.
Benefits
- Competitive pay
- Health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
