About The Position

As a Retail Selling Colleague in Womens Shoes, you combine results-focused selling with genuine hospitality to create personalized shopping experiences. You learn about customers’ needs, recommend relevant products and services, use product knowledge to support purchasing decisions, build customer relationships, and work toward sales goals. The role also involves keeping the sales floor and fitting rooms clean, organized, and inviting, and supporting merchandise and pricing updates. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals, top-selling items, trends, and promotions, and ensuring the sales floor is ready for customers. They engage customers throughout the day, maintain a shoppable space, share loyalty program benefits, complete transactions, and collaborate with teammates to serve customers and achieve individual and store results. This is a seasonal position. Schedules include weekend shifts, and hours depend on business needs and colleague availability. Macy’s describes full-time colleagues as typically working 30 or more hours per week and part-time colleagues as typically working 12–24 hours per week; the posting does not specify which schedule applies to this role.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to communicate effectively with customers, co-workers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Willingness to meet daily sales goal challenges.
  • Enjoyment of meeting people, learning about them, and sharing information.
  • Resourcefulness and ability to adapt to changing priorities.
  • Ability to work independently and contribute to a team.
  • Ability to use electronic devices, including computers, handheld equipment, and cash registers, and process register transactions.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.

Responsibilities

  • Welcome customers and create friendly, personalized conversations to understand their needs and build customer relationships.
  • Recommend products and services using product knowledge, trends, and information about new arrivals and promotions.
  • Work toward daily sales goals by engaging customers and using effective selling behaviors.
  • Share the benefits of the Loyalty program and help customers complete their shopping experience.
  • Maintain clean, organized, and inviting sales floors and fitting rooms by recovering the floor and supporting merchandise moves.
  • Update signs and pricing as needed.
  • Process register transactions and use handheld equipment and other technology required for the job.
  • Review sales goals and stay informed about top-selling items, new arrivals, trends, and promotions.
  • Collaborate with colleagues and contribute to individual and store results.

Benefits

  • Competitive pay and benefits.
  • Comprehensive health and wellness coverage.
  • 401(k) match.
  • Paid time off.
  • Eight paid holidays.
  • Continuous learning and leadership development.
  • Colleague Resource Groups.
  • Volunteer opportunities.
  • Merchandise discounts.
  • Performance-based incentives.
  • Annual merit review.
  • Employee Assistance Program with mental health counseling and legal and financial advice.
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