Seasonal Retail Sales Associate - Womens Shoes, Victoria Gardens

Macy's • Rancho Cucamonga, CA

5d • Onsite

About The Position

As a Retail Selling Colleague in Women’s Shoes, you combine results-focused selling with genuine hospitality to create standout shopping experiences. You learn about customers’ needs, provide personalized recommendations, and connect them with relevant products and services. You work on the sales floor and in fitting rooms, use product knowledge and a personal approach to build trust, meet sales goals, and encourage customer loyalty. The role is more than cashiering: customer service, selling, teamwork, and creating welcoming experiences are central to the work.

You help keep the shopping space clean, organized, and inviting. At the start of the day, you prepare the sales floor, review sales goals, learn about new arrivals and top-selling items, and stay informed about trends and promotions. During the day, you engage customers, recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. You share loyalty program benefits and ensure customers leave with what they need and a positive final impression.

This is a seasonal role. Schedules include weekend shifts, and hours depend on business needs and colleague availability. Macy’s describes full-time colleagues as typically scheduled for 30 or more hours per week and part-time colleagues as typically scheduled for 12–24 hours per week; the specific schedule for this role is not stated.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays.
• Regular, dependable attendance and punctuality.
• Ability to communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort communicating and collaborating with customers and colleagues.
• Enjoy meeting people, learning about them, and sharing information.
• Resourcefulness and eagerness to start a new venture; ability to adapt to changing priorities.
• Ability to work independently and contribute to team dynamics.
• Comfort using electronic devices.
• Ability to perform the stated physical requirements, including standing for at least two consecutive hours and lifting at least 25 pounds.
• Ability to use computers, handheld equipment, and cash registers to perform job functions and process transactions.

Responsibilities

• Welcome customers and build friendly, personal relationships through attentive engagement.
• Understand customer needs and offer personalized product and service recommendations.
• Use product knowledge, trends, and promotions to educate customers and support selling.
• Work toward daily sales goals and achieve individual and store results.
• Maintain clean, organized, and shoppable sales-floor and fitting-room spaces.
• Recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves.
• Share loyalty program benefits and ensure customers have what they need before leaving.
• Collaborate with teammates and support colleagues with honesty, care, and teamwork.
• Use electronic devices and process transactions at the cash register when needed.

Benefits

• Competitive pay and benefits.
• Comprehensive health and wellness coverage.
• 401(k) match.
• Paid time off.
• Eight paid holidays.
• Continuous learning and leadership development.
• Colleague Resource Groups.
• Volunteer opportunities.
• Merchandise discounts.
• Performance-based incentives.
• Annual merit review.
• Employee Assistance Program with mental health counseling and legal and financial advice.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed