Bilingual Spanish - Retail Sales Associate

My Wireless•Stevenson Ranch, CA
•Onsite

About The Position

My Wireless, an AT&T Authorized National Retailer, is hiring a Bilingual Spanish Retail Sales Associate to help customers find technology solutions from AT&T products and services. The role involves engaging with customers, educating them about available offerings, and guiding them through the buying process in a customer-focused retail environment. Associates receive ongoing paid training and may pursue career growth and opportunities on the management team as they develop their skills and meet performance goals. The position requires standing and walking for prolonged periods, moving around the store, and occasionally lifting or moving objects weighing up to 10 pounds. Employees may also reach with their hands and arms, climb and balance on ladders, stoop, kneel, crouch, and handle display materials and merchandise with dexterity. The work may involve handling small mobile-phone parts and looking at a computer screen for prolonged periods; vision requirements can be met with eyeglasses or contact lenses. Reasonable accommodations may be made for qualified individuals with disabilities.

Requirements

  • Experience in a retail or customer-facing sales environment.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
  • Effective communication and interpersonal skills.
  • At least 18 years of age and legally eligible to work in the United States.
  • High school diploma or equivalent.

Nice To Haves

  • Bilingual ability; the posting notes this may not be required depending on location.
  • Experience prospecting through outbound calls.

Responsibilities

  • Meet and exceed personal performance goals and AT&T standards of performance.
  • Provide outstanding customer service and help customers make buying decisions.
  • Educate customers about available AT&T products and services and guide them through the buying process.
  • Develop skills through training to become a top-performing Retail Sales Associate and prepare for potential management opportunities.
  • Maintain a fun, clean, and engaging work environment for customers and team members.
  • Work as a team member to help exceed individual and team goals.
  • Participate in marketing activities designed to maximize daily selling opportunities.

Benefits

  • Strong base pay with commission and bonus opportunities.
  • Ongoing paid training.
  • Career paths and growth potential.
  • Uncapped commission program when meeting or exceeding sales goals.
  • Medical, dental, and vision coverage.
  • Life insurance.
  • 401(k) retirement program.
  • Paid vacation time.
  • Total Pet Plan and pet insurance.
  • Employee Assistance Program.
  • Discounts on devices and AT&T service plans.
  • Welcome kit including AT&T work shirts and personal protective equipment.
  • Sales contests and incentives for achieving key AT&T initiatives.
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