Retail Sales Associate Spanish Bilingual

Verizon•Bradley, IL

8d•Onsite

About The Position

Verizon is hiring a full-time, Spanish-bilingual Retail Sales Associate for an onsite retail location. The role focuses on generating sales, helping customers identify their needs, recommending technology products and services, and providing clear, intuitive solutions. Associates also build customer relationships through outbound calls and texts, develop their skills through ongoing training, and learn operational functions such as merchandising and inventory. The position may include engaging with the community at Verizon-sponsored off-site events. The role offers a base hourly rate and individual sales commissions. For the Illinois location(s) listed on the requisition, the starting base pay is $18.27 per hour. Compensation varies by geography, hours worked, and performance. The role is commission-based with the potential to earn more, including through premium pay where applicable. Associates work 40 scheduled hours per week at a defined onsite location. They must be willing to work evenings, weekends, and holidays, with schedules provided four weeks in advance, and be open to picking up additional shifts during busy periods. Verizon provides training, career-development opportunities, and a benefits package that includes health coverage, paid time off, retirement benefits, parental and adoption assistance, tuition assistance, and employee discounts.

Requirements

High school diploma or GED.
At least one year of relevant experience, demonstrated through work experience and/or military experience.
Fluency in Spanish and English.
Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

Experience working in a commission-based environment.
Demonstrated sales experience communicating with customers to find solutions.
Customer service experience.

Responsibilities

Generate retail sales by using technology knowledge and customer service to expand the Verizon network.
Connect with customers and ask questions to uncover their needs.
Present product insights and recommend solutions that provide customers with a complete sales solution.
Close sales by communicating effectively and providing simple, intuitive technology solutions.
Participate in ongoing training and develop skills in operational functions, including merchandising and inventory.
Grow the customer base through outbound calls and text messages to Verizon customers interested in products and services.
Engage with the community outside the store, including at Verizon-sponsored events.

Benefits

Medical, dental, and vision coverage.
Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
Sales recognition programs with incentives that have included travel, gifts, and other rewards.
Five weeks of paid time off, including vacation, holidays, and personal days.
Paid parental leave of eight weeks for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
Up to $8,000 per year in tuition assistance.
Discounts of up to 50% on Verizon products and services.
Additional discounts on attractions, automotive, travel, and more.
Short- and long-term disability insurance.
Basic and supplemental life insurance and AD&D insurance.
Identity theft protection.
Pet insurance.
Group home and auto insurance.
Up to eight company-paid holidays per year.
Up to six personal days per year.
Adoption assistance.
Potential premium pay, such as overtime, shift differential, holiday pay, or allowances, depending on the role.
New hires receive up to 15 vacation days per year, increasing with additional service.