Retail Sales Associate Spanish Bilingual

Verizon•West Des Moines, IA
•$16 - $21•Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a retail team to help customers find technology products and services that meet their needs. The role involves generating sales, learning about customer needs, recommending solutions, and closing sales through clear communication. You will also develop skills in merchandising and inventory, contact interested Verizon customers, and participate in off-site Verizon-sponsored community events. This is an onsite, worksite-based position scheduled for 40 hours per week. Fluency in English and Spanish is required. Compensation includes a base rate of $16.00 to $21.00 per hour and sales commissions; total compensation varies by geography, hours worked, and performance.

Requirements

  • High school diploma or GED.
  • At least one year of relevant experience, demonstrated through work experience and/or military experience.
  • Fluency in English and Spanish.
  • Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
  • Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

  • Experience working in a commission-based environment.
  • Demonstrated sales experience communicating with customers to find solutions.
  • Customer service experience.

Responsibilities

  • Generate retail sales by using knowledge and enthusiasm for technology and providing customer service.
  • Identify customers’ needs by building connections and asking questions.
  • Recommend products and solutions that address customer needs.
  • Close sales through effective communication and intuitive technology solutions.
  • Develop skills in operational functions, including merchandising and inventory, through ongoing training.
  • Place outbound calls and send text messages to current Verizon customers interested in products and services.
  • Participate in off-site Verizon-sponsored events to engage with the community and grow a customer base.

Benefits

  • Medical, dental, and vision coverage.
  • Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
  • Sales recognition programs and potential incentives, including travel, gifts, and other rewards.
  • Five weeks of paid time off, including vacation, holidays, and personal days.
  • Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
  • Up to $8,000 per year in tuition assistance.
  • Discounts of up to 50% on Verizon products and services.
  • Additional employee discounts on attractions, automotive, travel, and more.
  • Short- and long-term disability insurance, basic and supplemental life insurance, AD&D insurance, identity theft protection, pet insurance, and group home and auto insurance.
  • Up to eight company-paid holidays per year and up to six personal days per year.
  • Adoption assistance.
  • New hires receive up to 15 days of vacation per year, with vacation increasing with service.
  • Potential premium pay, such as overtime, shift differential, holiday pay, or allowances, depending on the role.
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